Contents

Introduction

This document describes the steps need to collect diagnostic files on the IW 9167. The Cisco® Catalyst® IW9167 Series provides reliable wireless connectivity for mission-critical applications in a state-of-the-art platform. It can operate in Wi-Fi 6, Workgroup Bridge (WGB), or Cisco Ultra-Reliable Wireless Backhaul (Cisco URWB) mode.

Collecting log files

Login to the web UI of the FM device by accessing  https://<IP-address>

Fixed Infrastructure:

1. Diagnostics files for all radios

Login to the web UI of the FM device, click the status link under MANAGEMENTSETTINGSin the left-hand settings menu, and then click download diagnostics

2. Traffic Capture on the connected port on each radio (using Wireshark/tcpdump) (not mandatory, needed depending on the issue)

Fluidity:

1. Diagnostics files for all radios (mandatory)

Login to the web UI of the FM device, click the status link under MANAGEMENTSETTINGSin the left-hand settings menu and then click download diagnostics as

2. Fluidstats captures when the problem is occurring (if needed)

a. Open the Fluidstats app

b. SSH to the mobile radio in question and issue the command below:

fluidity monitor <destination IP address> <destination UDP port>

c. Click ‘start capture’, stop when it finishes, and click to save the pcap file

3. Download the analytical graph

Navigate to data analysis, specify the timeframe, put the mesh ID/IP of the radio in question, and click confirm. Export all the data.

4. Traffic Capture on the connected port on each radio (using Wireshark/tcpdump) (not mandatory, needed in very special cases)

LED Pattern definition for CURWB mode

Including the LED state information as relevant to the problem at hand would be beneficial.