Ping Test on a WAP4410N Wireless-N Access Point

Objective

Ping is a useful tool to diagnose network problems on a device. It allows the administrator to determine whether multiple devices can communicate over the network by analyzing the data transfer. A ping diagnostic can provide network latency information.

This document explains how to perform a ping test on a WAP4410N wireless access point.

Applicable Device

• WAP4410N Wireless-N Access Point

Software Version

• 2.0.5.2

Ping Test

Step 1. Log in to the web configuration utility and choose Administration > Diagnostics.The Diagnostics page opens:

Step 2. In the IP or URL Address field, enter the IP address of the device or enter URL address to check connectivity. A ping test on the local host will check the connectivity on the same device that the test is performed. In this case, ping packets do not propagate on the network.

Step 3. In the Packet Size field, enter a ping packet size value. The default value is 32. The Range is from 32 to 65500.

Step 4. Choose a value from the Times to Ping drop-down list. This is the number of times to send a ping packet to a device or service.

Step 5. Click Start to Ping to start ping diagnostic test. A pop-up window appears with the ping diagnostic results.

Check for any packet loss, if there is packet loss, move to the next step.

There are multiple reasons why a ping test might fail as shown above, some common reasons are listed below: 

• Check to ensure that the IP address is entered correctly and on the network

• Check firewall settings which can often block information transfer.

• Check to ensure that the IP address is not administratively denied by an access control list.