Objective

The call forward settings allow the administrator to define the destination of a call that is forwarded. They also have the option to forward calls to a different location if the user gets a busy signal or no answer. This feature is very useful because it allows the administrator to manage call traffic.

This article explains the procedures to change the various call forward settings on a SPA8000.

Applicable Device

• SPA8000

Software Version

• 6.1.12

Call Forward Configuration

Step 1. Log in to the web configuration utility and choose Admin Login > Basic > Voice > L1-L8. The Line page opens. Scroll down to the Call Forward Settings area.

Step 2. Enter the phone number that you would like to assign to forward the call in the Cfwd all Dest field.

Step 3. Enter the phone number that you would like to assign the call forward when the destination is busy in the Cfwd Busy Dest field.

Step 4. Enter the phone number that you would like to assign the call forward when the destination does not answer in the Cfwd No Ans Dest field

Step 5. Enter the time in seconds that you would like to delay the call forward in the Cfwd No Ans Delay field.

Step 6. Click Submit All Changes to save the configuration.