Objective

Call waiting feature allows the user to know if another call is ringing on the phone when the user is on a call. If the call waiting feature is turned off, then the incoming call does not ring the phone when the user is on a call and the caller hears a busy signal or a message.

This document explains how to activate or deactivate call waiting feature on the Cisco SPA 300 series IP Phone.

Applicable Devices

• SPA301

• SPA303

Call Wait Setup

Using star code

Step 1. To activate call waiting, enter *56.

Step 2. To deactivate call waiting, enter *57.

Using star code to activate or deactivate call waiting for a specific call

Step 1. Dial *71 followed by the phone number to activate call waiting for that call.

Step 2. Dial *72 followed by the phone number to deactivate call waiting for that call.