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Updated:July 21, 2015
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This document explains how to collect the logs from Cisco Unified Computing System (UCS) Director PowerShell Agent (Cisco PSA Service) that runs on a System Center Virtual Machine Manager (SCVMM) machine.
The Cisco PSA Service is responsible for inventory collection and other management functions when it is configured to work with Cisco UCS Director software. In special cases when the problems are associated with when you gather and send data or the connectivity issues occur between UCS Director appliance and SCVMM, the Cisco TAC Engineers might ask you to gather additional logs for further investigation.
By default, after you download the installer from UCS Director and execute it in the SCVMM machine, the PowerShell Agent is installed in C:\Program Files (x86)\Cisco Systems\Cisco PSA Service\ directory. This is an example of the folder structure:
The logging information that shows the debugs and all the messages is stored in the logs/ folder:
This is a snip from the example log file:
All the software and logging properties like access port, access key or debug level value are defined in the xml document files located in props/ folder. This allows you to modity the configuration of the agent:
There is also a simple way to check and verify the currently installed version of Cisco UCS Director PowerShell Agent. Execute this command under the Microsoft PowerShell command line:
The Cisco UCS Director PowerShell Agent runs as a service under the Microsoft operating system where the SCVMM is installed. The service is called a 'PSAService'. In order to restart it, use either the Services Control Panel applet or run the Restart-Service PSAService command from the Microsoft PowerShell command line: