Contents

Introduction

Background Information

Explanation

Introduction

This document describes an issue where some users are unable to create an account for SecureX.

Background Information

Users are unable to create an account for SecureX, but are a member of an existing organization.

SecureX.png

Explanation

SecureX is not supported by the MSP, MSSP, or other Multi-Org consoles at this time. Make sure to use the documentation on Integrate Umbrella with SecureX. If you are, but you get an error upon SecureX account creation, it could be because you are part of a MSP or multi-org organization.