Contents

Introduction

Block Page Diagnostic Information

Example Block Page

Definitions

ACType

Block Type

Bundle ID

Domain Tagging

Host

IP Address

Org ID

Origin ID

Prefs

Query

Server

Time

Introduction

This document describes how to access and interpret block page diagnostic information for configuration testing and troubleshooting.

Block Page Diagnostic Information

When you reach a block page, you can expand the diagnostic information section at the bottom of the page for additional details. Use this information to test your configuration. Support can request a screenshot of this section.

Example Block Page

The screenshot provided shows an example Block Page with diagnostic information expanded:

diagnostic-info.png

Note: For more details about troubleshooting policy configuration, see the article How To Determine Which Policy Is Being Applied In My Umbrella Configuration.

Definitions

ACType

- ACType is only useful for support.

Block Type

- Block Type indicates the category of the block and the reason for page restriction. Types include:

- aup: Content category

- domainlist: Destination list

- security: Dynamic DNS, Command and Control, Malware, Unauthorized IP Tunnel Access, Newly Seen Domains, Potentially Harmful, DNS Tunneling VPN, Third-party feeds (For example, AMP, ThreatGrid)

- phish: Phishing

- dlink-phish: Phishing via D-Link Advanced DNS

Bundle ID

- Bundle ID is the identifier for the applied policy.

Domain Tagging

- Domain Tagging is only useful for support.

Host

- Host refers to the landing page. Possible values include:

- block.opendns.com: aup, domainlist

- malware.opendns.com: security

- phish.opendns.com: phish

- www1.dlinksearch.com: dlink-phish

- bpb.opendns.com: Block Page Bypass

IP Address

- IP Address is the public IP address of the machine.

Org ID

- Org ID is the Organization ID of the network the machine is using.

Origin ID

- Origin ID is only useful for support.

Prefs

- Prefs is only useful for support.

Query

- Query is only useful for support.

Server

- Server is the resource that the machine used to make the query. For server locations, refer to the appropriate resource.

Time

- Time indicates when the query was made, in UTC.