Contents

Prerequisites

Sharing Adaptive Security Appliance (ASA) AnyConnect Traditional Licenses with Multiple Devices

Troubleshooting

Next Steps

Sharing Traditional licenses is only available for Adaptive Security Appliance (ASA) AnyConnect Plus and Apex licenses.

Prerequisites

Before you start, ensure that you have the following data at your disposal:

- Active Cisco.com account
Caution: This process must be performed by a user with the Cisco.com account on which the original product activation key (PAK) was registered. If this person is no longer with your company, open a case in Support Case Manager (SCM) for further assistance.

- Universal Device Identifier (UDI)

Sharing Adaptive Security Appliance (ASA) AnyConnect Traditional Licenses with Multiple Devices

Step 1:

Go to Cisco Software Central and log in with your Cisco.com account.

Step 2:

In the Traditional Licenses section, click Access LRP.

Step 3:

On the License tab, from the Move Licenses drop-down list, hover over Share licenses, and then select Get activation code.

Step result: The system displays the Share License Process dialog box.

Note: If the system displays the Welcome To The License Registration Portal alert dialog box, you can select Do not show this message again to prevent it from being displayed again.

Step 4:

In the Share License Process dialog box, from the Product drop-down list, select ASA AnyConnect Term and Content. Click Request Code.

Step Result: The system displays the Shared License Activation Code Confirmation dialog box. You should also receive the Device Registration email with the activation code within an hour from requesting the code.

Note: If you need to share the license with more ASA devices, you need to repeat this process for each additional ASA.

Step 5:

On the License tab, from the Move Licenses drop-down list, hover over Share licenses, and then select Use activation code.

Step result: The system displays the Share License Process dialog box.

Step 6:

In the Share License Process dialog box, on the Specify Activation Code tab, enter the activation code from the Device Registration email. Click Next.

Step 7:

On the Select SKU Options tab, select the check box next to Product SKU, and then click Next.

Step 8:

On the Review tab, in the Recipient and Owner Informationsection, enter your email address and username. Review the License Request section, and then click Get License.

Step result: The system displays the License Request Status dialog box. You should receive the Cisco product license key to your email with the shared license inside the attached zipped file.

Caution: Since the email is sent from do-not-reply@cisco.com, ensure that you check your junk email folder.

Troubleshooting

If you experience an issue while sharing AnyConnect licenses, open a case in Support Case Manager (SCM).

Next Steps

After you receive a license key file, refer to the product configuration guide for license installation and guidance.