Contents

Introduction

Requirements

Downloading Licenses in LRP

Troubleshooting

Next Steps

Introduction

This article describes the process of downloading licenses in License Registration Portal (LRP).

Requirements

Before you start, ensure that you have the following:

- Active Cisco.com account

- Licenses in the Fulfilled status (To issue a license by product activation key (PAK) fulfillment, refer to How to Issue a License by Using PAK Fulfillment.)

Downloading Licenses in LRP

Step 1:

Go to Cisco Software Central and log in with your Cisco.com account.

Step 2:

In the Traditional Licenses section, click Access LRP.

Step 3:

On the Licenses tab, select Show Filter.

Step result: The system displays the filter.

Step 4:

In the License search bar, enter the license number that you want to download. Press Enter.

Step result: The system displays your search results.

Step 5:

Click the check box next to the license that you want to download, click the blue circled chevron icon, and then from the drop-down list, select Download license.

Step result: The system automatically downloads the license to your computer.

Troubleshooting

If you experience an issue during the process of downloading licenses, open a case inSupport Case Manager (SCM).

Next Steps

After you receive a license key file, refer to the product configuration guide for license installation and guidance.