Contents

Introduction

Prerequisites

Requirements

Components Used

Obtaining the Reservation Return Code

Troubleshooting

Next Steps

Related Information

Introduction

This article describes the process of obtaining the reservation return code for enterprise products with internetwork operating system (IOS) XE as part of specific license reservation (SLR).

Prerequisites

Requirements

Access to the device.

Components Used

The information in this document was created from Catalyst 9300 with IOS version 16.12.05b in a specific lab environment. The device in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

Obtaining the Reservation Return Code

Step 1:

Log in to the IOS of the failed device with the login and password by using one of the clients or console.

Step result: You enter the user EXEC mode.

Step 2:

In the user EXEC mode, enter the enable command, and then type the password to access the privileged EXEC mode.

Step result: You enter the privileged EXEC mode.

Step 3:

In the privileged EXEC mode, enter the license smart reservation return local command.

Step result: The system generates the reservation return code that you need to enter in the Cisco Smart Software Manager (CSSM).

Troubleshooting

If you experience an issue during the process of obtaining the reservation return code, open a case inSupport Case Manager (SCM).

Next Steps

After you obtain the reservation return code, you need to enter it in the CSSM to make those licenses once again available to other product instances.

Related Information

How to Enable Factory Preinstalled SLR on a Smart Account

How to Identify That the Smart Account Is Enabled for SLR

How to Identify Products That Support SLR

How to Obtain the Reservation Request Code

How to Install the Authorization Code on a Device

How to Reserve Licenses (SLR)

How to Update the License Reservation (SLR)

How to Transfer a Product Instance (SLR)

How to Transfer Licenses Between Virtual Accounts (SLR)

How to Rehost Licenses from a Failed Product (SLR)

How to Remove a Product Instance (SLR)