Contents

Introduction

Prerequisites

Issuing a License by Using PAK Fulfillment

Table 1 - Product-specific PAK fulfillment

Troubleshooting

Next Steps

Related Information

Introduction

This article describes the process of issuing a license by using product activation key (PAK) fulfillment.

Prerequisites

Before you start, ensure that:

- You have the following data at your disposal:

- Active Cisco.com account

- Administrator or User access to a Smart Account (To request Administrator or User access to a Smart account, refer to How to Request Access to an Existing Smart Account.)

- Universal Device Identifier (UDI)

- Your product activation key (PAK) is assigned to your Smart Account (To verify that the product activation key (PAK) is assigned to a Smart account, refer to How to Verify That a PAK Is Assigned to a Smart Account.)

Issuing a License by Using PAK Fulfillment

Step 1:

Go to Cisco Software Central and log in with your Cisco.com account.

Step 2:

In the Traditional Licenses section, click Access LRP.

Step 3:

In the Show Smart AccountandVirtual Accountdrop-down lists, confirm that the correct respective accounts are selected.

Note: If the system displays the Welcome To The License Registration Portal alert dialog box, you can select Do not show this message again to prevent it from being displayed again.

Step 4:

On the PAKS or Tokens tab, select the check box next to the product activation key (PAK) for which you need to issue the license. Click the blue circled chevron icon, and select Get Licenses.

Step 5:

In the Get New License from a Single PAK/Token dialog box, on the Assign SKUs tab, from the Virtual Account drop-down list, select the Virtual Account. Select the SKU quantities (if applicable) by clicking the radio button. Click Next.

Note: If you select Specific Quantities, add the quantity in the Quantity per Device field.

Step 6:

On the Assign to Devices tab, enter values in the mandatory fields, and then click Next.

Note: The information requested on the Assign to Devices tab varies depending on a product for which you want to issue the license key. Refer to Table 1.

Table 1 - Product-specific PAK fulfillment

Product

Mandatory Fields

How to Obtain Data Required in Mandatory Fields

ISE

Primary Product ID

Primary Version ID

Primary Serial Number

Refer to How to Locate the Universal Device Identifier (UDI).

ASA AnyConnect

Printed Circuit Board (PCB) Serial Number

Refer to How to Locate the Universal Device Identifier (UDI).

CUCM

License Request

Refer to How to Obtain a UUID for CUCM.

Firepower

License Key

Refer to How to Locate the Universal Device Identifier (UDI).

IronPort

- Physical Appliance Type

- Serial Number (SN)

- Virtual Appliance Type

- SN/Virtual Device Identifier

- Select an Existing Virtual License Number (VLN)

Refer to How to Locate the Universal Device Identifier (UDI).

Note: For a new and unlicensed virtual device, the system does not display VLN when you type the command showlicense. However, you can trigger the system to automatically generate VLN by clicking the virtual option in the PAK fulfillment process and leaving the mandatory field blank.

Step 7:

On the Finish tab, in the Recipient and Owner Information section, enter your email address and the username. Click Submit.

Step 8:

Obtain your Cisco software license key by clicking Download in the License Request Status dialog box. You should also receive the Cisco software license key to your email within an hour from submitting the License Agreement. After downloading your Cisco software license key, you can close the window.

Caution: Since the email is sent from do-not-reply@cisco.com, ensure that you check your junk email folder.

Troubleshooting

If you experience an issue during the product activation key (PAK) fulfillment, open a case in Support Case Manager (SCM).

Next Steps

After you receive a license key file, refer to the product configuration guide for license installation and guidance.

Related Information

How to Validate License Ownership by PAK Enhanced Authentication

How to Add a New PAK to a Smart Account

How to Request Access to an Existing Smart Account