Field Notice 12164: Release 2.0.1 - Upgrade Requires Onsite Cisco Personnel

April 11, 2000

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Products Affected

Problem Description

This Field Notice is a follow up to Field Notice 11, which introduced the General Availability (GA) of software maintenance release 2.0.1.

Release 2.0.1 was initiated to introduce software maintenance enhancements to release 2.0 and to introduce some features requested by customers. The software maintenance enhancements were implemented to increase the stability and quality of Release 2.0.

It's recommended that all customers replace Release 1.0 and Release 2.0 with Release 2.0.1.

Background

The upgrade to Release 2.0.1 must be performed by a representative of Cisco Systems.

Problem Symptoms

Upgrading to Cisco ONS 15454.

Workaround/Solution

Schedule the software upgrade to the ONS 15454 by contacting the Cisco Systems Technical Assistance Center (TAC) at (877) 323-7368. TAC personnel will obtain quantity and contact information and arrange to have the upgrade scheduled in a timely manner.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone