This document describes how to re-generate certificates on Cisco Customer Voice Portal (CVP) Operations, Administration, Maintenance and Provisioning (OAMP).
Cisco recommends that you have knowledge of these topics:
CVP OAMP Server
Cisco Unified Contact Center Management Portal (CCMP)
The information in this document is based on CVP Server version 8.0, and above.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
In scenarios where media files fail to upload between a Cisco Unified Contact Center Enterprise (UCCE) component like CCMP and CVP, you need to re-generate a certificate on CVP OAMP server. This is the procedure to re-generate the certificate on CVP OAMP server.
Step 1. Remove old Web Service Manager (WSM) certificate from keystore.