This document describes how to configure the Customer Voice Portal (CVP) Ring No Answer (RNA) to 180 seconds.
Cisco recommends that you have knowledge of these topics:
Cisco Unified Contact Center Enterprise (UCCE)
Cisco Unified Communications Manager (CUCM)
Cisco IOS® Gateways
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
From the CVP Call Server, navigate to the C:\Cisco\CVP\conf directory.