Contents

Introduction

Problem: Send Invitations Accidentally Initiated for all Organization Users

Solution: Stop the Resend Invitations Task

Introduction

This document describes how to stop mass Resend Invitations emails in Control Hub.

Problem: Send Invitations Accidentally Initiated for all Organization Users

An administrator accidentally initiated Send Invitations to all of the users in the organization.

Solution: Stop the Resend Invitations Task

To stop the Resend Invitations task, complete these steps:

1. Sign in to Control Hub, then select Overview.

Overview Tab in Control Hub Menu

2. Navigate to Quick links.

Quick Links Card in Control Hub

3. Under Admin capabilities, select View organization tasks.

View Organization Tasks Option

4. Select the Resend Invitations task, then click the X located on the right-side of the process bar under Resend Status.

Resend Invitations Task

5. Select Stop Resend Invitations to stop the task.

Stop Resend Invitations Option

6. Resend Status shows Stopped.

Resend Status Stopped