Introduction
This document describes how to set-up customized voice prompts on your TelePresence Server. All voice prompts can be localized into your own language via the API.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on these software and hardware versions:
- TelePresence Server 4.3
- TelePresence Conductor
Note: No specific Conductor version is required. This feature can work with any Conductor version that has Advanced parameters.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Configure
Note: Before you change any conference prompts settings, ensure that there are no conferences that runs on the Conductor.
The customized audio file must be:
- 16 bit
- 16 kHz sample rate
- WAV PCM format
- Maximum length 40 seconds
- Mono track
In order to add custom voice prompts:
Step 1. Set up an HTTP server to host the audio file(s) with your preferred suitable option.
Step 2. On the Conductor, navigate to Conference Conguration > Conference Templates and find the template for the conference.
Step 3. Choose Advanced parameters, click Edit.
Step 4. In the Custom parameters text box, enter the URL of the audio file with the appropriate API command as defined in the API Guide under flex.conference.create inputs.
For example:
“useCustomWelcomeScreenAudio”: true,
“customWelcomeScreenAudio”: “http://192.168.0.5/custom_sound_file.wav”
Step 5. Select Save.
Step 6. It is recommended that you test the setup at this point in order to ensure that the system works as expected.
Note: Conductor can accept the customization field and dial into and start the conference, but this does not guarantee that the customized audio prompts are heard. If errors occur when TelePresence Server tries to retrieve and play back a prompt, then no prompt is played and silence can be heard.
Verify
There is currently no verification procedure available for this configuration.
Troubleshoot
There is currently no specific troubleshooting information available for this configuration.
Related Information
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