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When using the Telepresence Server, why are remote endpoints not displayed in wide screen (16:9) mode?

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Updated:December 30, 2010
Document ID:112638

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Introduction

This article relates to Cisco TelePresence Server 7010.

Q. When using the Telepresence Server, why are remote endpoints not displayed in wide screen (16:9) mode?

A. Your endpoint may be configured to only display a 4:3 ratio. If the endpoint is able to display in wide screen mode:

  1. Go to Endpoints and select the endpoint or endpoint group.

  2. Click Advanced settings.

  3. For Transmitted video resolutions select 16:9 resolutions only and click Update endpoint.

Related Information

Revision History

Revision Publish Date Comments
1.0
30-Dec-2010
Initial Release

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