This article relates to Cisco TelePresence Server 7010.
Q. When using the Telepresence Server, why don't I see the small panes at the bottom of the screen?
A. Small panes are visible only when the option to display small panes is enabled. To do this:
Log into the Telepresence Server and go to Configuration > System settings.
In the Default endpoint settings section select Show continuous presence panes.
Click Apply Changes.
This global setting can be overridden for an individual endpoint. Therefore, if this problem is seen for a specific endpoint but not for others:
Go to Endpoints and select the endpoint.
Select Show continuous presence panes and click Update endpoint.