This article relates to the Cisco TelePresence MCU 4203, Cisco TelePresence MCU MSE 8420, Cisco TelePresence MCU 4505, Cisco TelePresence MCU MSE 8510 and Cisco TelePresence Advanced Media Gateway 3610 products.
Q. My TelePresence Product does not send HD resolutions to my TANDBERG MXP endpoint when the Motion / sharpness trade off is set to Balanced. What shall I do?
A. To send 720p 30fps to MXPs, set your TelePresence Product's Motion / sharpness tradeoff to Favor sharpness or configure your MXPs as pre-configured endpoints with the Motion / sharpness tradeoff set to Favor sharpness.
For more information about pre-configuring endpoints, refer to the online help topic, Configuring H.323 endpoints.