Introduction
This document describes how to swap the image of the Cisco TelePresence Touch 8.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on the Cisco TelePresence Touch 8.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Problem
There are situations when only the ! lights up on the Cisco TelePresence Touch 8. The user interface is not available and the CISCO logo does not show during boot up.
Solution
In order to resolve this problem, boot the Cisco TelePresence Touch 8 with its inactive image.
- Power on the Cisco TelePresence Touch 8
- Press ! directly after it lights up the first time. The Volume LEDs start to blink.
Note: It might be difficult to time exactly when you should press !, so you might need to try a few times.
- Press mic off two times.
The Cisco TelePresence Touch 8 now runs selectsw and boots with the inactive image if available.
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