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Why can't I see the PrecisionHD USB camera in Windows Explorer?

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Updated:April 23, 2015

Document ID:112763

Contents

Introduction

Why can't I see the PrecisionHD USB camera in Windows Explorer?

Related Information

Introduction

This article relates to Cisco TelePresence PrecisionHD USB Camera.

Q. Why can't I see the PrecisionHD USB camera in Windows Explorer?

A. This feature is only supported on 32 bit Windows XP.

Related Information

Technical Support & Documentation - Cisco Systems

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TelePresence PrecisionHD USB Cameras

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