This article relates to Cisco TelePresence PrecisionHD USB Camera.
Q. Why isn't the PrecisionHD USB camera connecting with the PC?
A. Make sure that your Windows operating system has the latest updates from Microsoft. Recommended operating systems are:
32 bit OS - Windows XP SP2/SP3, Windows Vista business 32-bit with SP1 or having latest updates from Microsoft.
64 bit OS - Windows XP 64-bit edition with SP1, Windows Vista business 64-bit with SP1.