My TANDBERG codec does not seem to boot up(no video is displayed on the monitor), why ?

Introduction

This article relates to the Cisco TelePresence System Codec C90, Cisco TelePresence System Codec C60 and Cisco TelePresence System Codec C40 products.

Q. My TANDBERG codec does not seem to boot up(no video is displayed on the monitor), why ?

A. This answer is valid for the following products:

TANDBERG Codec C20

TANDBERG Codec C40

TANDBERG Codec C60

TANDBERG Codec C90

Check the camera cable

Check to make sure you have not plugged the RJ45 end of the camera cable into the Ethernet port of the camera.

• TANDBERG PrecisionHD 1080p camera: The RJ45 end of the camera cable should go to the connector marked Codec Control In.

• TANDBERG PrecisionHD camera: The RJ45 end of the camera cable should go to the connector marked HD Video Out Codec.

Check the Ethernet cable

Check to make sure you have not plugged the Ethernet cable into one of the T Link connectors on the backplane of the TelePresence Product.

• The Ethernet cable should go to the connector marked Ethernet 1.

Related Information

• Technical Support & Documentation - Cisco Systems