This article relates to the Cisco TelePresence System Codec C90, Cisco TelePresence System Codec C60 and Cisco TelePresence System Codec C40 products.
Q. My TANDBERG codec does not seem to boot up(no video is displayed on the monitor), why ?
A. This answer is valid for the following products:
TANDBERG Codec C20
TANDBERG Codec C40
TANDBERG Codec C60
TANDBERG Codec C90
Check the camera cable
Check to make sure you have not plugged the RJ45 end of the camera cable into the Ethernet port of the camera.
TANDBERG PrecisionHD 1080p camera: The RJ45 end of the camera cable should go to the connector marked Codec Control In.
TANDBERG PrecisionHD camera: The RJ45 end of the camera cable should go to the connector marked HD Video Out Codec.
Check the Ethernet cable
Check to make sure you have not plugged the Ethernet cable into one of the T Link connectors on the backplane of the TelePresence Product.