CIS "User has insufficient privileges to access /lib/debug" Error Message

Introduction

This document describes an intermittent permission error that you might encounter in the Cisco Information Server (CIS).

Problem

Admin users receive this error message:

"User has insufficient privileges to access /lib/debug,
on line 0, column 0.
User have no privileges for that resource. The required
access is READ.
[Repository - 1900301]"

Solution

This issue occurs intermittently and is not always reproducible possibly because the security on the CIS system resources had encountered some issues. You can use this workaround:

1. From the command prompt, enter:
   
   

   cd into $CIS_INSTALL\bin directory

   
   
   
2. Enter this command:
   
   

   server_util -server <hostname> [-port <port>] -user <username> -password <password>
   [-domain <domain>] -resetNamespace

   
   
   

   Note: Make sure the server is running.

Example

server_util.sh -server localhost -user admin -password admin -domain composite -
resetNamespace

Note: Use server_util.bat for Microsoft Windows systems.