This document describes additional logging in order to troubleshoot Cisco Information Server (CIS) cache issues.
How do I add DEBUG level logging for cache issues?
In the /conf/server/log4j.properties file, add this undocumented line:
Save the file and restart CIS.
Immediately reproduce your issue and then immediately undo the previous steps and restart CIS. You want to do this quickly in order to avoid excessive logging into the cs_server.log file which can make the file more difficult to read and sort through.