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Choosing the Best Small Business Phone System- A Guide

Learn what to consider when choosing the best small business phone system for your needs.

What to Know When Buying a Small Business Phone System

Small business phone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. Most modern small business phone systems today run on Internet Protocol (IP) networks—the same network they use to connect employees, devices, and information resources.

But how do you find the right small business phone system for your company? And what's the best way to deploy it?

Understand What Your Users Need

The right small business phone system can give your people the tools they need to be more efficient. Does your workforce need easy access to mobile communications or video? Do workers need one phone number that simultaneously rings on multiple devices?

Features and capabilities available include:

  • Softphones that let you use a computer as a phone
  • The ability to make and receive calls from smartphones or tablets
  • Video or web conferencing support
  • Automated attendant
  • Paging and intercom

Reduce Your IT Costs

Today's small business IP phone systems can consolidate essential communications and collaboration capabilities onto a single server solution. This reduces IT complexity and communications costs.

Be Prepared for Change

A new small business phone system can change the way you and your employees work and conduct daily business transactions. For example, using video, you can meet with remote staff, customers, suppliers and partners to enhance key relationships.

Consult with your local service provider or reseller to help ensure that your phone system's features and capabilities will meet your company's short- and long-term business goals.

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