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Associate driven customer engagement

Associate clienteling boosts retail associate productivity by delivering intimate and personalized customer experiences unique to the in-store environment. From personalized one-to-one shopping to 360-degree customer view to employee satisfaction and retention, associate clienteling continues the in-store conversion whenever and wherever.

Our approach to solving your challenge

Leverage our full-scale partner ecosystem to meet your retail objectives.

Featured Resources

See our tips on how to boost retail revenue through associate engagement.

Associates drive retail loyalty

Position your retail associates as another channel for consumers to engage with your retail brand

The future of retail associates

Learn how technology empowers retail associates to deliver an improved customer experience. (PDF - 80 KB)

Associate clienteling capabilities

Customer knowledge

Build relationships with top customers, gain a 360-degree customer view, and provide personalized shopping experiences.

iOS Mobility

Empower your retail associates to stay connected and mobile by ensuring iOS app’s performance never lose a beat.


Continue the online conversation in-store, bridging online and offline experiences through associate clienteling.


Provide valuable and exclusive information, such as product details, that customers would not find during the research phase.