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NVP #AR233 (14-19)

Participating Addendum for NH
Contract Start Date: 6/1/2014
Contract End Date: 5/31/2020

Price Lists

Authorized NVP Resellers for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
Custom Computer Specialists Inc.
70 Suffolk Court
Hauppauge, NY 11788
Phone: 401-487-7507
Fax: 401-765-6440
Federal ID #11-2497640
REMIT-TO:
Nelly Estrada
70 Suffolk Ct
Hauppauge, NY 11788
Phone: 800-598-8989

CUSTOMER ORDERS:
Eric Abrams
70 Suffolk Court
Hauppauge, NY 11788
Phone: 800-598-8989
Fax: 800-986-5518

Cust Srvc/ESCALATIONS:
Joie Burkhardt
Phone: 800-598-8989
ePlus Technology, Inc. *
13595 Dulles Technology Drive
Herndon, VA 20171-3413
Phone: 703-984-8400
Toll Free: 888-482-1122
Fax: 703-984-8600
Federal ID #54-1904151

*Authorized Sourcefire Reseller
REMIT-TO:
Norman Librea
13595 Dulles Technology Drive
Herndon, VA 20171-3413
Phone: 703-984-8144

CUSTOMER ORDERS:
Steve Low
690 Canton Street, Suite 214
Westwood, MA 02090
Phone: 781-615-1314

Cust Srvc/ESCALATIONS:
Steve Low
Phone: 781-615-1314
Presidio Networked Solutions Group, LLC *
One Penn Plaza Suite 2832
New York, NY 10119
Phone: 781-638-2200
Fax: 781-970-1403
Federal ID #58-1667655

*Authorized Sourcefire Reseller
REMIT-TO:
P.O. Box 822169
Philadelphia, PA 19182-2169

CUSTOMER ORDERS:
Mike McNeil
10 Sixth Rd
Woburn, MA 01801
Phone: 781-638-2328

Cust Srvc/ESCALATIONS:
Mike McNeil
Phone: 781-638-2328
Red River Computer Co. Inc.
21 Water Street, Suite 500
Claremont, NH 03743
Phone: 603-448-8880
Toll Free: 800-769-3060
Fax: 603-448-8844
Federal ID #02-0483341
REMIT-TO:
Helen Hewes
21 Water Street, Suite 500
Claremont, NH 03743

CUSTOMER ORDERS:
Helen Hewes
21 Water Street, Suite 500
Claremont, NH 03743
Phone: 603-442-5580

Cust Srvc/ESCALATIONS:
Helen Archibald
Phone: 603-442-5580

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ABBREVIATIONS:

Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: The director of plant and property management may purchase supplies or services for the legislative or judicial branches whenever the governing body thereof so desires. In addition, all state agencies, cities, counties, special districts or precincts, educational entities (i.e. K-12 and Higher Ed) or any other political subdivision, including any 501(c) nonprofit agency are eligible. Refer to PA § 2.

Scope of Offerings: The full suite of Product and Service offerings available under the MA including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, Wireless and Unified Communications. Refer to PA, § 8.

Shipping and Delivery Information: Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.

Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §5.3.1.2.

Leasing: Yes. Refer to PA, § 4.

Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized. Refer to the website for further details.

Confidentiality: Purchaser/Customer will maintain the confidentiality of any material clearly marked by Cisco as confidential provided disclosure is not required pursuant to New Hampshire RSA 91-A ("Right to Know Law").

Product Discount: 35%

Service Discount:

Cisco SMARTnet Discount % (Government) Discount % (Education)
1-Year Contract 10% 25%
3-Year Prepaid Contract* 17% 28%
5-Year Prepaid Contract* 21% 30%

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Technical/Maintenance Services (Not Under SMARTnet Program) 10%

Training/Learning Credits 0%

Advanced Services (Non-SOW Based) 0%

 

Partner NTE Hourly Rates:

Cisco Services Onsite NTE Amount/Hour* Remote NTE Amount/Hour*
Maintenance Services $600.00 $525.00
Professional Services - Deployment Services $743.17 $661.17
Consulting/Advisory Services $743.17 $661.17
Architectural Design Services $743.17 $661.17
Statement of Work Services $743.17 $661.17
Training Deployment Services $600.00 $525.00

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NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).

Partner Services Onsite NTE Amount/Hour* Remote NTE Amount/Hour**
Basic Installation and Configuration Services Only $600.00 $525.00

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NOTE: Limited Partner Services for Basic Install and Config include the following: Certified and Technical Project Management, Staging & Implementation Engineering, Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge Transfer, Acceptance Testing

*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement AR-233 (14 19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.

Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Resellers for this contract.
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the NVP Cisco Master Agreement AR-233 (14 19) and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement AR-233 (14 19) and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement AR-233 (14 19) for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement AR-233 (14 19), the Authorized Reseller will work with you and Cisco on the matter.

For any questions or inquiries regarding the NVP #AR3227 contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

NVP DC Reporting - Web Portal

Cisco NH Sales Contact:

Cisco NH Channels Contact:

State of NH Contact:

Cisco Technical Assistance: