NVP DataCom LA

Authorized NVP Resellers for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

ABBREVIATIONS:

Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: State agencies, political subdivisions/local government entities, institutions of higher education, and school districts located in the State who are authorized by the State statutes to utilize state contracts with the prior approval of the state's chief procurement official. Refer to PA § 1 and https://www.doa.la.gov/pages/osp/aboutus/approvedquasiunits.aspx.

Scope of Offerings:

LA #4400003810 Networking: Product and service offerings available under the MA, including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, and Wireless, with the following EXCLUSIONS:

o    Unified Communications Product and Service offerings

o    Professional Services, Refer to Att. B, § 5.3.1.2.

o    Partner Services, Refer to Att B, § 5.3.1.3

o    Consulting Services

And the following LIMITATIONS: B, C, D, E listed below

LA #4400016086 UC Unified Communications/ Telephony): Product and service offerings for Unified Communications ONLY, with the following EXCLUSIONS:

o Product and service offerings that are NOT Unified Communications

o Professional Services, Refer to Att. B, § 5.3.1.2.

o Partner Services, Refer to Att B, § 5.3.1.3

o Consulting Services

And the following LIMITATIONS: B, C, D, E listed below

B.     Storage Area Networking Purchases are limited to an individual contract line item cost not to exceed a cost of $50,000 each and a total release/purchase order amount not to exceed $1,000,000. Procurements shall not be artificially divided to circumvent the $1,000,000 threshold.

C.     Equipment Installation is limited to the unpacking, inventory, assembly of components, rack and stack work, staging, rack mounting of chassis, patch cord/cross connects and powering up of equipment. Vertical and horizontal wiring and cabling materials, equipment room patch panels/frames/racks, etc. and labor charges are specifically excluded from the contract.

Staging is defined as "holding, organizing and/or assembling purchased equipment and materials as they arrive at designated areas for customers in preparation for installation".

D.    Initial Software Configuration is limited to the configuring of software to support the routing, switching, feature/function assignments and/or security parameters required on the initial turn up of the equipment and software to deliver a functioning network product to the purchaser. Consulting services of any type to include, but not limited to, system design, capacity analysis, network performance evaluation, as well as any ongoing technical support are specifically excluded.

E.     Training is limited to pre-developed training in support of products available through this participating addendum that is included in a publicly available course catalog of training. No customized training is allowed.

Refer to PA § 5.

Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.

Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §5.3.1.2.

Leasing: No. Refer to PA § 5.A. and 5.L.

Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized. Refer to the website for further details.

Product Discount: 35%

Technical/Maintenance Services (Not Under SMARTnet Program) 10%

Training/Learning Credits 0%

IMPORTANT NOTE: Participating Addendums #4400003810 & #4400016086 limits Partner Services per the following:

Equipment Installation is limited to the unpacking, inventory, assembly of components, rack and stack work, staging, rack mounting of chassis, patch cord/cross connects and powering up of equipment. Vertical and horizontal wiring and cabling materials, equipment room patch panels/frames/racks, etc. and labor charges are specifically excluded from the contract.

Staging is defined as "holding, organizing and/or assembling purchased equipment and materials as they arrive at designated areas for customers in preparation for installation".

Initial Software Configuration is limited to the configuring of software to support the routing, switching, feature/function assignments and/or security parameters required on the initial turn up of the equipment and software to deliver a functioning network product to the purchaser. Consulting services of any type to include, but not limited to, system design, capacity analysis, network performance evaluation, as well as any ongoing technical support are specifically excluded.

NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).

NOTE: Limited Partner Services for Basic Install and Config include the following: Certified and Technical Project Management, Staging & Implementation Engineering, Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge Transfer, Acceptance Testing

*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement AR-233 (14 19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.

Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.

Purchase Order Instructions

1. Select one of the Authorized Resellers for this contract.
2. Issue the Purchase Order directly to the selected Authorized Reseller.
3. Reference the NVP Cisco Master Agreement AR-233 (14 19) and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement AR-233 (14 19) and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement AR-233 (14 19) for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement AR-233 (14 19), the Authorized Reseller will work with you and Cisco on the matter.

• NASPO ValuePoint Data Communications Master Agreement Documents
• Participating Addendum for Louisiana #4400003810   (PDF - 589 KB)
• Contract Number Change to Participating Addendum for Louisiana #4400003810   (PDF - 210 KB)
• Amendment 1 to Participating Addendum for Louisiana #4400003810   (PDF - 115 KB)
• Amendment 2 to Participating Addendum for Louisiana #4400003810   (PDF - 49 KB)
• Amendment 3 to Participating Addenda for Louisiana   (PDF - 35 KB)
• Amendment 4 to Participating Addenda for Louisiana   (PDF - 1.4 MB)
• Contract Louisiana #4400003810 (Networking)   (PDF - 149 KB)
• Contract Louisiana #4400016086 (UC Only)   (PDF - 147 KB)

For any questions or inquiries regarding the NVP #AR233 (14-19) contract, please send an email  with the following details:

• Full Name
• Company
• Title
• Email Address
• Related Participating State(s) inquiry is referencing
• Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

NVP DC Reporting - Web Portal

• Sales Report Portal; Help and New Login Requests 

• Report Data & Template 

Cisco LA Sales Contact:

• Nicole LeBlanc 

Cisco LA Channels Contact:

• Carrie Bruce 

State of LA Unified Communication Contact:

• Laporchia Wells 

State of LA Networking Contact:

• Felicia Sonnier 

Cisco Technical Assistance:

• Cisco Systems Technical
  Assistance 
  800-553-2447