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NVP DataCom KY

NVP #AR233 (14-19)

Participating Addendum for KY #MA 758 1400000876-6
Contract Start Date: 9/1/2014
Contract End Date: 5/31/2021

Authorized NVP Resellers for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
Cincinnati Bell Technology Solutions Inc.
221 East 4th Street
Cincinnati, OH 45202
Phone: 513-841-5000
Toll Free: 866-587-2287
Fax: 513-841-5136
Federal ID #721122018
REMIT-TO:
Ronda Kirby
221 East 4th Street
Cincinnati, OH 45202
Phone: 513-841-5000

CUSTOMER ORDERS:
Dan Buttelwerth
221 East 4th Street
Cincinnati, OH 45202
Phone: 513-841-5000
Cust Srvc/ESCALATIONS:
Dan Buttelwerth
Phone: 513-841-5000
Emerge Technologies LLC
1895 Airport Exchanged Blvd, Ste 170
Erlanger, KY 41018
Phone: 859-746-1030
Federal ID #20-8574764
REMIT-TO:
April Sterling
1895 Airport Exchanged Blvd, Ste 170
Erlanger, KY 41018
Phone: 859-538-3154

CUSTOMER ORDERS:
John Murphy
1895 Airport Exchanged Blvd, Ste 170
Erlanger, KY 41018
Phone: 859-538-3154
Cust Srvc/ESCALATIONS:
April Sterling
Phone: 859-538-3154
Logicalis, Inc.
One Penn Plaza
51st Floor, Suite 5130
New York, NY 10119
Phone: 425-201-8139
Federal ID #13-4000122
REMIT-TO:
Logicalis
Department #172301
PO Box 67000
Detroit, MI 48267
Phone: 248-957-5600

CUSTOMER ORDERS:
Andy Losekamp
2456 Fortune Dr., Ste 110
Lexington, KY 40509
Phone: 513-707-7054
Cust Srvc/ESCALATIONS:
Michael Riley
Phone: 216-350-4179
Prosys Information Systems, Inc.
10200 Forest Green Blvd, Suite LL3
Louisville, KY 40223
Toll Free: 800-863-9778
Federal ID #27-4186029
REMIT-TO:
Pivot AP Staff
6025 The Corners Parkway, Suite 100
Norcross, GA 30092
Phone: 800-863-9778

CUSTOMER ORDERS:
Tricia Wilson
10200 Forest Green Blvd, Suite LL3
Louisville, KY 40223
Phone: 859-887-8326
Cust Srvc/ESCALATIONS:
Joe Sandknop
Phone: 859-887-8325
RoundTower Technologies, LLC
10200 Forest Green Blvd. Louisville, KY 40223
Toll Free: 888-679-0752
Federal ID #26-0557383
REMIT-TO:
Billing
5905 E. Galbaith Rd
Cincinnati, OH 45236
Toll Free: 888-679-0752

CUSTOMER ORDERS:
Mike Johns
10200 Forest Green Blvd.
Louisville, KY 40223
Phone: 502-802-1773
Cust Srvc/ESCALATIONS:
Kayla Pitman
Phone: 513-247-7900
SJN Data Center LLC dba Encore Technologies
699 Isaac Shelby Circle West
Frankfort KY 40601
Toll Free: 866-990-3526
Federal ID #47-2512296
REMIT-TO:
Nicole Skinner
4620 Wesley Ave
Cincinnati, OH 45212
Toll Free: 866-990-3526

CUSTOMER ORDERS:
Ann Scott
4620 Wesley Ave
Cincinnati, OH 45212
Phone: 513-861-4622
Cust Srvc/ESCALATIONS:
Brett Kiser
Phone: 513-861-4622
Trace3, LLC
7565 Irvine Center Drive, Ste. 200
Irvine, CA 92618
Phone: 616-281-5566
Fax: 616-656-2029
Federal ID #82-1525853
REMIT-TO:
Accounts Payable
PO BOX 603915
Charlotte, NC 28260
Phone: 616-608-1033

CUSTOMER ORDERS:
Cisco Operations
5555 Corporate Exchange Ct SE
Grand Rapids, MI, 49512
Phone: 616-608-1033
Cust Srvc/ESCALATIONS:
Andrea Bond
Phone: 616-608-1033
Volta, Inc.
208 Steele Street
Frankfort, KY 40601
Phone: 859-296-5780
Toll Free: 888-479-9672
Fax: (978) 706-5627
Federal ID # 61-1300096
REMIT-TO:
Jerry Krolak
208 Steele Street
Frankfort, KY 40601

CUSTOMER ORDERS:
Craig Meadows
Phone: 859-296-5780
208 Steele Street
Frankfort, KY 40601
Cust Srvc/ESCALATIONS:
Craig Meadows
Phone: 859-296-5780

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ABBREVIATIONS:

Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: Local public agencies. Executive Branch Agencies shall not participate without express written approval from the Office of Procurement Services. Each agency must establish its own separate contract or agreement with the Contractor for products and services. Refer to PA § 2.

Scope of Offerings: The full suite of Product and Service offerings available under the MA including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, Wireless and Unified Communications. Refer to PA § 8.

Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.

Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §5.3.1.2.

Leasing: Yes. Refer to PA § 4.

Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized. Refer to the website for further details.

Product Discount: 35%

Service Discount:

Cisco SMARTnet Discount % (Government) Discount % (Education)
1-Year Contract 10% 25%
3-Year Prepaid Contract* 17% 28%
5-Year Prepaid Contract* 21% 30%

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Technical/Maintenance Services (Not Under SMARTnet Program) 10%

Training/Learning Credits 0%

Advanced Services (Non-SOW Based) 0%

 

Partner NTE Hourly Rates:

Cisco Services Onsite NTE Amount/Hour* Remote NTE Amount/Hour*
Maintenance Services $600.00 $525.00
Professional Services - Deployment Services $743.17 $661.17
Consulting/Advisory Services $743.17 $661.17
Architectural Design Services $743.17 $661.17
Statement of Work Services $743.17 $661.17
Training Deployment Services $600.00 $525.00

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NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).

Partner Services Onsite NTE Amount/Hour* Remote NTE Amount/Hour**
Basic Installation and Configuration Services Only $600.00 $525.00

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NOTE: Limited Partner Services for Basic Install and Config include the following: Certified and Technical Project Management, Staging & Implementation Engineering, Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge Transfer, Acceptance Testing

*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement AR-233 (14 19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.

Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Resellers for this contract.
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the NVP Cisco Master Agreement AR-233 (14 19) and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement AR-233 (14 19) and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement AR-233 (14 19) for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement AR-233 (14 19), the Authorized Reseller will work with you and Cisco on the matter.

For any questions or inquiries regarding the NVP #AR233 (14-19) contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

NVP DC Reporting - Web Portal

Cisco KY Sales Contact:

Cisco KY Channels Contact:

State of KY Contact:

Cisco Technical Assistance: