NVP #AR233 (14-19) Participating Addendum for AR #4600036986
Contract Start Date: 4/18/2016
Contract End Date: 5/31/2019
Discounts: Please refer to Exhibit 1 to Attachment C - Cost Schedule 
for further details
Product Discount: 35%
Service Discount:
| Cisco SMARTnet | Discount % (Government) | Discount % (Education) |
|---|---|---|
| 1-Year Contract | 10% | 25% |
| 3-Year Prepaid Contract* | 17% | 28% |
| 5-Year Prepaid Contract* | 21% | 30% |
NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please see below and contact the authorized resellers directly. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).
NVP #AR233 (14-19) Arkansas – Ordering Instructions Tab
Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement #AR233 (14-19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.
Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.
Purchase Order Instructions
- Select one of the Authorized Resellers listed below.
- Issue the Purchase Order directly to the selected Authorized Reseller.
- Reference the NVP Cisco Master Agreement #AR233 (14-19) and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
- Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.
Authorized Resellers will directly ship the orders placed to the identified ""Ship To"" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement #AR233 (14-19) and your State’s respective NVP Participating Addendum.
Return Goods Policy
Please refer to the NVP Cisco Master Agreement #AR233 (14-19) for warranty terms.
Repair or Replacement of Products
Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement #AR233 (14-19), the Authorized Reseller will work with you and Cisco on the matter.
ABBREVIATIONS:
Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex
Eligible Users: All eligible purchasers within the State are authorized. State agencies are defined by Ark. Code Ann. § 19-11-203(30)(A). Political subdivisions are defined by Ark. Code Ann. § 19-11-203(19). Refer to PA §§1 & 2.
Scope of Offerings: The full suite of Product and Service offerings available under the MA including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, Wireless and Unified Communications. Refer to PA §§1, 6 & 10.
Payment: Terms are NET thirty (30) days following the date of invoice. Overdue account charges up to a maximum rate of one half (1/2) of one (1) percent per month on the outstanding balance may be assessed. Payment via purchasing card will not be processed until after shipment. Refer to PA § 3.A
Records Retention: Records relevant to transactions shall be subject to examination by appropriate government authorities for 5 years from the invoice date. Refer to PA § 3.B
Reimbursement for Travel: Expenses for travel shall not be reimbursed unless specifically permitted under the duties. All travel must be approved in advance by the State. Approved expenditures will be reimbursed at the current rate paid by the State in accordance with the State’s written travel procedures and guidelines: http://www.dfa.arkansas.gov/travel/Pages/policy.aspx. Refer to PA § 3.F.
Confidential Information: shall only be considered confidential by Arkansas State law (Arkansas Freedom of Information Act, Ark Code Ann. § 25-19-105). Refer to PA § 3.G.
Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.
Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, § 5.3.1.3.
Services: Reseller shall not provide value-added services unless it meets the following criteria: The value-added service is of no cost to the purchasing entity; or the value-added service is linked to items the entity has purchased through a current or past transaction, such as maintenance services related to Cisco Products provided, partner services for the installation and configuration of Cisco Products purchased. Refer to PA § 4.
Purchase Orders: The MA number #AR233 (14-19) and the State Contract Number #4600036986 must appear on every PO placed under the PA. Refer to PA § 7.
Leasing: No. Refer to PA § 5.
Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized per § 6.4.1.1 of the BID Solicitation #JP14001. Refer to the website for further details.
- Cisco NVP Master Agreement AR233 14-19
(PDF - 2.84 MB) - NASPO ValuePoint Logo Use Agreement (PDF - 219 KB)
- Participating Addendum for Arkansas (PDF - 1.59 MB)
- Amendment 1 to Participating Addendum Arkansas (PDF - 324 KB)
Related Links
- Partner Locator
- NASPO ValuePoint Website
- State of Arkansas
- NASPO ValuePoint Introduction
- NVP eMarket Center
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Authorized NVP Resellers for the State
The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:
To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.
| LEGAL COMPANY NAME & PRIMARY BUSINESS ADDRESS |
PARTNER CONTACT INFORMATION |
|---|---|
|
AOS, LLC 12980 Foster Street, Ste 300 Overland Park, KS 66213 Phone: 913-307-2300 Fax: 913-307-2380 Federal ID #48-1119310 |
REMIT-TO: AOS, LLC PO Box 871223 Kansas City, MO 64106 Phone: 913-307-2300 CUSTOMER ORDERS: orders@aos5.com 12980 Foster Street, Ste 300 Overland Park, KS 66213 Phone: 913-307-2300 Cust Srvc/ESCALATIONS: Megan Kennedy Phone: 501-537-7905 |
|
Business Communications, Inc 442 Highland Colony Parkway Ridgeland, MS 39157 Phone: 601-898-1890 Fax: 601-898-1310 Federal ID #64-0837886 |
REMIT-TO: Ann Richards 442 Highland Colony Parkway Ridgeland, MS 39157 Phone: 601-898-1890 CUSTOMER ORDERS: Susan Smith 650 S. Shackleford Rd. Suite 241 Little Rock, AR 72211 Phone: 501-537-7905 Cust Srvc/ESCALATIONS: Susan Smith Phone: 501-537-7905 |
|
CenturyLink Communications, LLC 100 CenturyLInk Drive Monroe, LA 71203 Phone: 318-388-9000 Fax: 479-968-6573 Federal ID #04-6141739 |
REMIT-TO: 214 South Denver Ave Russellville, AR 78201 Phone: 479-968-0144 CUSTOMER ORDERS: Deborah Robinson 214 South Denver Ave Russellville, AR 78201 Phone: 479-968-0144 Cust Srvc/ESCALATIONS: Deborah Robinson Phone: 479-968-0144 |
|
CDW Governemnt LLC 200 N. Milwaukee Ave. Vernon Hills, IL 60061 Phone: 847-465-6000 Fax: 847-968-0978 Federal ID #38-3679518 |
REMIT-TO: 75 Remittance Drive Suite 1515 Chicago, IL 60675 Phone: 847-419-6352 CUSTOMER ORDERS: Ashley DiCiurcio 230 N Milwaukee Vernon Hills, IL 60016 Phone: 312-705-1878 Cust Srvc/ESCALATIONS: Ashley DiCiurcio Phone: 312-705-1878 |
|
ConvergeOne, Inc. 3344 Highway 149 Eagan, MN 55121 Phone: 651-393-6237 Fax: 651-994-6801 Federal ID #: 41-1763228 |
REMIT-TO: NW 5806, PO Box 1450 Minneapolis, MN 55485 Phone: 888-321-6227 CUSTOMER ORDERS: Pam Damer 3344 Highway 149 Eagan, MN 55121 Phone: 763-318-2108 Cust Srvc/ESCALATIONS: Pam Damer Phone: 763-318-2108 |
|
GKR Industries, DBA Venture Technologies, Inc. 860 Center Street Ridgeland, MS 39157 Phone: 601-956-5400 Fax: 601-956-3750 Federal ID#:64-0728831 |
REMIT-TO: Judy Williams Accounting PO Box 11407 Birmingham, AL 35246 Phone: 601-956-5440 CUSTOMER ORDERS: Anita Stine 65 Germantown Ct, Ste 200 Cordova, TN 38018 Phone: 901-255-1614 Cust Srvc/ESCALATIONS: Anita Stine Phone: 901-255-1614 |
|
General DataTech, LP 999 Metromedia Place Dallas, TX 75247 Phone: 214-857-6100 Fax: 214-857-6505 Federal ID #75-2756261 |
REMIT-TO: 999 Metromedia Pl Dallas, TX 75247 Phone: 214-857-6100 CUSTOMER ORDERS: Shayne Dupree 999 Metromedia Pl Dallas, TX 75247 Phone: 214-857-6248 Cust Srvc/ESCALATIONS: Karen Bahamundi Phone: 214-857-6253 |
|
NWN Corporation 11931 Foundation Place, Ste 250 Gold River, CA 95670 Phone: 916-637-2135 Fax: 916-596-4800 Federal ID#:04-3532235 |
REMIT-TO: Dept 34611 PO Box 3900 San Francisco, CA 94139 Phone: 281-506-1147 CUSTOMER ORDERS: George Marshall 4802 N. Sam Houston Parkway W, Ste 500 Houston, TX 77086 Phone: 281-506-1131 Cust Srvc/ESCALATIONS: Lisa Whitley 281-506-1108 |
|
Presidio Networking Solutions, LLC 8161 Maple Lawn Blvd., Ste 150 Fulton, MD 20759 Phone: 301-313-2000 Fax: 301-313-2400 Federal ID#58-1667655 |
REMIT-TO: PO Box 822169 Philadelphia, PA 19182 Phone: 301-313-2115 CUSTOMER ORDERS: Margaret Mendehall 8161 Maple Lawn Blvd. Suite 150 Fulton, MD 20759 Phone: 301-313-2043 Cust Srvc/ESCALATIONS: Margaret Mendehall Phone: 301-313-2043 |
|
SHI International Corp. 290 Davidson Ave Somerset, NJ 08873 Phone: 888-764-8888 Federal ID#22-3009648 |
REMIT-TO: PO Box 952121 Dallas, TX 75395 CUSTOMER ORDERS: MOKA Team 290 Davidson Ave. Somerset, NJ 08873 Phone:732-868-6286 Cust Srvc/ESCALATIONS: MOKA Team Phone: 732-868-6286 |
|
World Wide Technology, Inc. 60 Weldon Parkway Maryland Heights, MO 63043 Phone: 314-919-1400 Fax: 314-919-1420 Federal ID# 43-1912895 |
REMIT-TO: Tiffany Crocker 60 Weldon Parkway Maryland Heights, MO 63043 Phone: 314-569-7755 CUSTOMER ORDERS: Ian Temple 60 Weldon Parkway Maryland Heights, MO 63043 Phone: 925-425-1150 Cust Srvc/ESCALATIONS: Carol Harting Phone: 314-995-6103 |