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NVP DataCom AR

NVP #AR233 (14-19)

Participating Addendum for AR #4600036986
Contract Start Date: 4/18/2016
Contract End Date: 5/31/2021

IMPORTANT NOTICE:  Please be advised that this contract is expired. See the current replacement contract  #AR3227 for AR Here.

Authorized NVP Resellers for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

ConvergeOne, Inc.
3344 Highway 149
Eagan, MN 55121
Phone: 651-393-6237
Fax: 651-994-6801
Federal ID #: 41-1763228
COVID-19 Message
NW 5806, PO Box 1450
Minneapolis, MN 55485
Phone: 888-321-6227

Pam Damer
3344 Highway 149
Eagan, MN 55121
Phone: 763-318-2108
Pam Damer
Phone: 763-318-2108
General DataTech, LP
999 Metromedia Place
Dallas, TX 75247
Phone: 214-857-6100
Fax: 214-857-6505
Federal ID #75-2756261
999 Metromedia Pl
Dallas, TX 75247
Phone: 214-857-6100

David Lovell
999 Metromedia Pl
Dallas, TX 75247
Phone: 214-857-6248
Karen Bahamundi
Phone: 214-857-6253
Presidio Networking Solutions, LLC
8161 Maple Lawn Blvd., Ste 150
Fulton, MD 20759
Phone: 301-313-2000
Fax: 301-313-2400
Federal ID#58-1667655
COVID-19 Message
PO Box 822169
Philadelphia, PA 19182
Phone: 301-313-2115

Margaret Mendehall
8161 Maple Lawn Blvd. Suite 150
Fulton, MD 20759
Phone: 301-313-2043
Margaret Mendehall
Phone: 301-313-2043
SHI International Corp.
290 Davidson Ave
Somerset, NJ 08873
Phone: 888-764-8888
Federal ID#22-3009648
PO Box 952121
Dallas, TX 75395

290 Davidson Ave.
Somerset, NJ 08873
Phone: 732-868-6286

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Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: All eligible purchasers within the State are authorized. State agencies are defined by Ark. Code Ann. § 19-11-203(30)(A). Political subdivisions are defined by Ark. Code Ann. § 19-11-203(19). Refer to PA §§1 & 2.

Scope of Offerings: The full suite of Product and Service offerings available under the MA including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, Wireless and Unified Communications. Refer to PA §§1, 6 & 10.

Payment: Terms are NET thirty (30) days following the date of invoice. Overdue account charges up to a maximum rate of one half (1/2) of one (1) percent per month on the outstanding balance may be assessed.  Payment via purchasing card will not be processed until after shipment. Refer to PA § 3.A

Records Retention: Records relevant to transactions shall be subject to examination by appropriate government authorities for 5 years from the invoice date.  Refer to PA § 3.B

Reimbursement for Travel: Expenses for travel shall not be reimbursed unless specifically permitted under the duties.  All travel must be approved in advance by the State.  Approved expenditures will be reimbursed at the current rate paid by the State in accordance with the State’s written travel procedures and guidelines: http://www.dfa.arkansas.gov/travel/Pages/policy.aspx. Refer to PA § 3.F.

Confidential Information: shall only be considered confidential by Arkansas State law (Arkansas Freedom of Information Act, Ark Code Ann.  § 25-19-105). Refer to PA § 3.G.

Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.

Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §

Services: Reseller shall not provide value-added services unless it meets the following criteria: The value-added service is of no cost to the purchasing entity; or the value-added service is linked to items the entity has purchased through a current or past transaction, such as maintenance services related to Cisco Products provided, partner services for the installation and configuration of Cisco Products purchased. Refer to PA § 4.

Purchase Orders: The MA number #AR233 (14-19) and the State Contract Number #4600036986 must appear on every PO placed under the PA. Refer to PA § 7.

Leasing: No. Refer to PA § 5.

Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized per § of the BID Solicitation #JP14001. Refer to the website for further details.

Discounts: Please refer to Exhibit 1 to Attachment C - Cost Schedule DOC Icon for further details

Product Discount: 35%

Service Discount:

Cisco SMARTnet Discount % (Government) Discount % (Education)
1-Year Contract 10% 25%
3-Year Prepaid Contract* 17% 28%
5-Year Prepaid Contract* 21% 30%

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Technical/Maintenance Services (Not Under SMARTnet Program) 10%

Training/Learning Credits 0%

Advanced Services (Non-SOW Based) 0%


NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement AR-233 (14 19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.

Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Resellers for this contract.
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the NVP Cisco Master Agreement AR-233 (14 19) and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement AR-233 (14 19) and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement AR-233 (14 19) for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement AR-233 (14 19), the Authorized Reseller will work with you and Cisco on the matter.

For any questions or inquiries regarding the NVP #AR233 (14-19) contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

NVP DC Reporting - Web Portal

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