Cisco-State of Michigan- REMC

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

Eligible Users: A Michigan school or agency eligible to purchase using REMC SAVE Bid Contract: Public, non-public and private schools (K-12, preschools), Community Colleges, Universities and Colleges, Public Libraries and Museums (local, county, state), State, County, and Local Government Agencies, Education 501(c)3 Non-profit organizations, Medical facilities.

Scope of Offerings: Cisco's entire US Availability Global Price List for Networking and related Products and Services (Maintenance, Professional Consulting, Advanced Services) and Refurbished Equipment.

Shipping and Delivery Information:
Shipping terms are FOB Destination, shipping and handling prepaid.  

Limited Partner Professional Services:
Basic Installation and Configuration Services is authorized.

Leasing:
Leasing is NOT authorized.

Refurbished Equipment:
Refurbished Equipment is authorized.

Purchaser Discounts Schedule

Award Categories

• Data Center Application Services
• Network Software
• Network Optimization And Acceleration
• Routers
• Security
• Servers
• Storage Networking
• Switches
• Wireless
• Unified Communications

The discounts listed above are the minimum guaranteed contract pricing. This means that the Authorized Resellers listed below must provide, at a minimum, those discounts and cannot offer less favorable pricing discounts than the contract discounts. However, the Authorized Resellers listed below may offer any additional, incremental discounts to any eligible users under this contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers listed below.

Purchase Order Instructions

1. Select one of the Authorized Resellers listed below.

2. Issue the Purchase Order directly to the selected Authorized Reseller.

3. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address(es). Customers will then be invoiced directly by the Authorized Resellers.

Shipping and Delivery Information

FOB Destination. Shipping costs will vary for each order and will be included as a separate line item in quotes and corresponding invoices to customers.

Return Goods Policy

Please refer to the link above for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

For any questions or inquiries regarding this contract, please send an email  with the following details:

• Full Name
• Company
• Title
• Email Address
• Related Participating State(s) inquiry is referencing
• Detailed inquiry/request

Contract Escalations

• Mimi Farr 
  Phone: 408-527-2627

Reporting - Web Portal

• Sales Report Portal; Help and New Login Requests 

• Report Data & Template 

Cisco MI Sales Contact:

• Rael Blair 
  408-895-2962

Cisco MI Channels Contact:

• Chuck Booth 
  408-895-1155

State of MI Contact:

• Eric Drake

Cisco Technical Assistance:

• Cisco Systems Technical
  Assistance 
  800-553-2447