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Case Study: Investa Bank SA and C3NTRO Telecom

Better banking services for SMBs in Mexico

Investa Bank SA serves small and medium-size companies in Mexico. To better offer clients top-of-the-line banking products and services, itvengaged service provider C3NTRO Telecom, an expert in the financial industry, to provide it with state-of-the-art unified communications as a service (UCaaS).

Learn how Cisco BroadWorks makes the difference in Investa Bank's business communications.

Summary

Technology goals

  • Cloud-delivered communications services
  • Ability to meet strict compliance requirements
  • Mobile-enable bankers and salespeople
  • Quality service experiences for clients

Solution

Expected outcomes

  • Compliant UCaaS through C3NTRO Telecom
  • Communications cost savings of 30-35%
  • Mobility capabilities for all employees
  • Higher customer satisfaction ratings

Cisco BroadWorks raises the UCaaS bar

"The financial market has a very high barrier of entry because of regulatory and compliance matters. Together with [Cisco] BroadSoft, we help our customers overcome these obstacles and offer a solution specific for their financial sector."

Simon Masri, CEO and President, C3NTRO Telecom

Who is Investa Bank SA?

Industry: Finance
Location: Mexico City, Mexico
Size: Midmarket