Game Developer Ensures 'Over-the-Top' Service

Cisco Smart Net Total Care provides proactive network maintenance

Perfect World Entertainment uses Cisco Smart Net Total Care to ensure network support matches explosive network growth.

Download Case Study (PDF - 580 KB) Adobe PDF file

Cisco Smart Net Total Care is the proactive solution we needed. It gives us the visibility into our network that was previously missing.
- Network Operations Manager, Perfect World


To proactively maintain all of the devices on the network.

  • Help network keep pace with rapid business expansion
  • Move from "break/fix" to proactive approach
  • Supplement limited IT staff with additional network support expertise


A combination of Cisco Services helped supplement expertise.


Dramatically improved visibility and control over its installed base of equipment.

  • Achieved two months worth of savings in labor-related costs
  • Gained accurate, easy and instant access to state of network installed base
  • Positioned company to handle explosive forecasted growth in the future

Let Us Help