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Case Study: Pella Corporation

Improved IT productivity from greater network visibility

Cisco Smart Net Total Care is a force-multiplier for Pella inventory business lifecycle management.

Customer highlights


  • Lack of visibility into device vulnerability and support status increased operational risk
  • Lengthy time required for contract renewal process
  • Lean IT staffing required priority trade-offs for network management


  • Significantly reduced network risk
  • Gained instant visibility into devices facing end of service and/or end of life
  • Single source of truth for both Pella and Cisco partner in network understanding

"Smart Net Total Care is a lifesaver when it comes to managing the lifecycle of our network devices. It’s the sort of tool that gives you a big picture of your network environment. With a lean IT organization, the automation on the Smart Net Total Care backend makes a small team’s performance large in execution and impossible to do otherwise. It’s a force-multiplier!"

John Baldwin, Pella IT manager for infrastructure projects and architecture

Who is Pella Corporation

Industry: Manufacturing
Location: Pella, Iowa USA
Company size: 6000 employees