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Learn 10 ways unified communications solutions differ. (PDF - 275 KB)Read Report
Unified communications is an increasingly important investment for organizations looking to improve productivity and responsiveness while reducing IT costs. Cisco converges voice, video, and data collaboration around a shared IP-based infrastructure, which simplifies making calls, sending messages, or joining audio or video conferences.
The Cisco open architecture supports all relevant industry-standard protocols, codecs, and interfaces. It currently allows for the widest compatibility with existing environments, while featuring state-of-the-art innovations that add significant value.
Cisco supports multiple media-compression standards and codecs as built-in features rather than as add-on modules. Automatic transcoding and rate-matching capabilities help ensure the highest-quality presentation for the particular device or application.
Cisco currently provides the industry's only dual-protocol presence platform. It incorporates both SIP/SIMPLE and XMPP, which allows users to see aggregated availability information across endpoints.
Cisco presence solutions interoperate with Microsoft Lync, IBM Lotus Sametime, and Google Talk. Third-party XMPP clients can register directly to the server.
Cisco offers a full range of hosting options for partners as well as cloud-based unified communications options for customers. Cisco Powered Services from our partners offer the same rich user experience and capability as available on premises.
The network-based Cisco architecture accommodates a wide variety of service connections and optimizes the experience dynamically. The architecture supports the entire solution in the cloud and is designed to overcome remote-host latency and quality problems.
Highly granular policy management allows considerable flexibility and control while ensuring compliance with industry requirements. The comprehensive “defense-in-depth” security framework has been proven in the most demanding enterprise environments. The end-to-end approach encompasses both the network and entire telephony system, and guarantees dial tone in worst-case, denial-of-service (DoS) scenarios.
The service-advertisement framework allows servers, clients, and applications to advertise and discover their services dynamically, significantly reducing IT maintenance and delays.