Get Emergency Incident Response Help

Get help fast when you need it. Within 24 hours, we can be traveling to your site.


Contact the Cisco Security Emergency Incident Response Service at +1 844 831 7715 (global) or email


You will be connected to our emergency incident responder team, who will:

  • Conduct an initial call to triage the current situation
  • Identify needed Cisco resources and tools

The emergency team will work with our larger incident response team to bring the broader resources of Cisco, including Cisco Talos, to address your issue. Every situation is unique, but our mission remains the same: we work with you to design and implement a tailored plan to recover from the attack as quickly as possible.

Not in a current incident?

Don't wait for an emergency. Our incident response retainer and proactive services will strengthen your security posture. Learn more.