Have an account?
  •   Personalized content
  •   Your products and support

Need an account?

Create an account

NOTE: This product is no longer being sold and might not be supported.

View the End-of-Life Notice to learn: 

  • End-of-sale and end-of-life dates
  • What replacement products are available
  • Information about product support

Cisco Agent Desktop was a computer telephony integration (CTI) solution for single- and multisite IP-based contact centers. It is no longer included with purchases of Cisco contact center products or offered for sale. It has been replaced by the Cisco Finesse desktop.

Contact Cisco

Support & Downloads