Guest

Product Comparison

Cisco WebEx Meeting Center

Cisco WebEx Training Center

Cisco WebEx Event Center

Cisco WebEx Support Center

Expand all

Overvew

DescriptionPresent information, share applications, and collaborate on projects. Streamline the meeting process with a centralized space for managing activities and information.Deliver highly interactive and effective online training and e-learning.Stage large-scale online events.Deliver efficient, personalized customer service and IT support.
Usage ScenariosCollaborative sessions
Internal and external meetings
Product and project coordination, demos
Sales presentations
Employee, partner, and customer training
Product rollouts
Certification and IT training
Distance learning
Webinars
Events and conferences
Product launches
Employee communications
Remote employee and customer IT support
Personalized customer service through the Internet
Recommended number of attendeesUp to 1,025 (25 video devices + 1,000 WebEx)Up to 1,000Up to 3,000Up to 8 concurrent sessions with 5 participants in each

Information Sharing

Real-time desktop, application, document, and web browser sharingYesYesYesScreen and application sharing only
Whiteboards and annotation toolsYesYesYesAnnotation tools only
Video streaming onlyYesYesYesText Chat
Text chat and Q&A (managed and moderated)Text ChatYesYesText Chat
File transferYesYesAvailable on requestYes

Audio and Video

AudioWebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service ProviderWebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provideraudio broadcast, WebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service ProviderWebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provider
Audio FeaturesIntegrated scheduling and reservationless conferencing; Dial in, Call Me, or Connect with My Computer (with high definition audio); Active speaker indicator and intelligent video switching; Mute/Unmute participants; Invite by phone; Seamless switching between telephony audio and VOIP; Robust security optionsIntegrated scheduling; Dial in, Call Me, or Connect with My Computer (with high definition audio); Active speaker indicator and intelligent video switching; Mute/Unmute participants; Seamless switching between telephony audio and VOIPIntegrated scheduling; Dial in, Call Me, Connect with My Computer (with high definition audio), or Audio Broadcast; Active speaker indicator and intelligent video switching; Mute/Unmute participants; Seamless switching between telephony audio and VOIP,
VideoHD video; multipoint; full-screen view; expanded full-screen viewHD video; multipoint; full-screen view; expanded full-screen viewHigh-quality video; multipoint; full-screen videoHigh-quality video; single-point only
Video DevicesCicso and third party endpoints; Cisco and third party soft clients; WebEx mobile, desktop, and web; Microsoft Skype for BusinessWebEx desktop and mobile (attendees)WebEx desktop and mobile (attendees)WebEx desktop

Specialized Features

Personal RoomYesNoNoNo
AvatarsYesNoNoNo
Participant listYesYesYesYes
PollingYesYesYesNo
Program and campaign management and post-event surveysNoNoYesNo
Lead source tracking and enrollment scoringNoNoYesNo
Registration managementYesYesYesNo
Testing, instant grading, and instructor scoringNoYesNoNo
Breakout sessions and hands-on labsNoYesNoNo
Permissions-based remote controlYesYesYesYes
ReportsYesYesYesYes
Paid sessions (eCommerce)NoYesYesNo

Connection Options

Operating system support (Windows, Mac, Linux, Solaris)YesYesYesYes
Join and attend from mobile devicesYesYesNoNo
Join and attend from web app (no download)YesYesYesNo
Email onlyYesYesYesNo
Inbound support requestN/AN/AN/AClick-to-Connect, WebEx WebACD

Other Tools and Options

Network-based recordingYesYesYesYes
Microsoft Outlook and Lotus Notes integrationYesYesYesYes
Enterprise IntegrationsCisco Jabber, Cisco Endpoints, Cisco Spark, and Microsoft Skype for BusinessN/AN/AN/A

Management

User managementYesYesYesYes
Site managementYesYesYesYes
Site ReportYesYesYesYes

Localization

AvailabilityAll languages below are supported*All languages below are supported except Swedish.*All languages below are supported except Korean and Swedish.*All languages below are supported except Swedish.*
Platform Supported on Microsoft Windows platform onlySupported on Microsoft Windows platform onlySupported on Microsoft Windows platform only

*English, Chinese (simplified and traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American) Swedish, and Turkish.