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WebEx Center Comparison

Cisco WebEx Meeting Center

Cisco WebEx Training Center

Cisco WebEx Event Center

Cisco WebEx Support Center

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General

Product DescriptionPresent information, share applications, and collaborate on projects in a centralized space.Deliver highly interactive and effective online training and e-learning.Stage large-scale online events.Deliver efficient, personalized customer service and IT support.
Usage scenariosCollaborative sessions, internal and external meetings, product and project coordination, demos, sales presentationsEmployee, partner, and customer training product rollouts; certification and IT training; distance learningWebinars, events and conferences, product launches, employee communicationsRemote employee and customer IT support, personalized customer service through the Internet
Number of attendeesUp to 1,025 (25 video devices plus 1,000 WebEx)Up to 1,000Up to 3,000Up to 8 concurrent sessions with 5 participants in each
Direct online purchase optionYes, go to WebEx.com for up to 200 users.

Information Sharing

Real-time sharingScreen, application, file, and browserScreen, application, file, and browserScreen, application, file, and browserScreen and application
Multimedia sharingYesYesYesYes
Whiteboards and annotation toolsYesYesYesAnnotation tools only
Text chat (managed and moderated)YesYesYesYes
Q&A (managed and moderated)YesYes
File transferYesYesAvailable on requestYes

Audio and Video

Audio optionsWebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service ProviderWebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service ProviderAudio broadcast, WebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service ProviderWebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provider
Audio featuresIntegrated scheduling and reservationless conferencing; Dial in, Call Me, or Connect with My Computer (with high definition audio); active-speaker indicator and intelligent video switching; mute/unmute participants; invite by phone; seamless switching between telephony audio and VOIP; robust security options Integrated scheduling; dial-in, Call Me, or Connect with My Computer (with high-definition audio); active-speaker indicator and intelligent video switching; mute/unmute participants; seamless switching between telephony audio and VOIP Integrated scheduling; dial-in, Call Me, Connect with My Computer (with high definition audio), or audio broadcast; active-speaker indicator and intelligent video switching; mute/unmute participants; seamless switching between telephony audio and VOIP
VideoHD video; multipoint; full-screen view; expanded full-screen viewHD video; multipoint; full-screen view; expanded full-screen viewHigh-quality video; multipoint; full-screen videoHigh-quality video; single-point only
Video devicesCisco and third-party endpoints; Cisco and third-party soft clients; WebEx mobile, desktop, and web; Microsoft Skype for BusinessWebEx desktop and mobile (attendees)WebEx desktop and mobile (attendees)WebEx desktop

Special Features

Personal roomYes
AvatarsYes
Participant listYesYesYesYes
PollingYesYesYes
Program and campaign management and post-event surveysYes
Lead source tracking and enrollment scoringYes
Registration managementYesYesYes
Testing, instant grading, and instructor scoringYes
Breakout sessions and hands-on labsYes
Permissions-based remote controlYesYesYesYes
ReportsYesYesYesYes
Paid sessions (e-commerce)YesYes

Connection Options

Operating system support (Windows, Mac, Linux)YesYesYesYes
Join and attend from mobile devices YesYesYes
Join and attend from web app (no download)Yes
Join and attend from email invitationYesYesYes
Inbound support requestClick to connect, WebEx WebACD

Tools and Options

Network-based recordingYesYesYesYes
Microsoft Outlook and Lotus Notes integrationYesYesYesYes
Enterprise integrationsCisco Jabber, Cisco Endpoints, Cisco Spark, Microsoft Skype for Business

Management

User managementYesYesYesYes
Site managementYesYesYesYes
Site reportYesYesYesYes

Localization

LanguagesEnglish, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), Swedish, TurkishEnglish, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), TurkishEnglish, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), TurkishEnglish, Chinese (Simplified and Traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American), Turkish
AvailabilitySupported on all platformsSupported on Microsoft WindowsSupported on Microsoft WindowsSupported on Microsoft Windows