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End-of-Sale and End-of-Life Announcement for the Cisco Small Business 12V 2A Power Adapter

End-of-Life Notice

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Updated:July 19, 2019

Available Languages

Download Options

  • PDF
    (330.4 KB)
    View with Adobe Reader on a variety of devices
Updated:July 19, 2019
 

 

Overview

EOL13110

Cisco announces the end-of-sale Cisco Small Business 12V 2A Power Adapter. The last day to order the affected product(s) is October 18, 2019. Customers will continue to receive phone support from the Cisco Small Business Support Center (SBSC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active product warranties, support will be available as stated in the product warranty terms and conditions.

End-of-life milestones

Table 1.          End-of-life milestones and dates for the Cisco Small Business 12V 2A Power Adapter

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

July 19, 2019

End-of-Sale Date:
HW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

October 18, 2019

End of Phone Support:
HW

The last date to receive phone support as part of the product warranty. After this date, all phone support services for the product are available with additional charges or support fees. In some cases, support may not be available.

October 17, 2020

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

January 16, 2020

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete**. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details.

October 31, 2020

HW = Hardware                        OS SW = Operating System Software                      App. SW = Application Software

Product part numbers

Table 2.          Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

SB-PWR-12V2A-AR

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-AU

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-BR

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-CN

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-EU

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-KR

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-NA

Cisco Small Business 12V 2A Power Adapter

SB-PWR-12V2A-UK

Cisco Small Business 12V 2A Power Adapter

Product migration options

There is no replacement available for the Cisco Small Business 12V 2A Power Adapter at this time.

Service prices for Cisco products are subject to change after the product End of Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

**For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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