Catalyst Wireless Ordering Guide
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Cisco wireless access point product family
Ordering information
Tables 1 through 4 provide ordering information for the Cisco wireless access points. To place an order, visit the Cisco Ordering homepage. To download software, visit the Cisco Software Center.
Note:
● Customers are responsible for verifying approval for use in their individual countries. To verify approval that corresponds to a particular country or the regulatory domain used in a specific country, visit https://www.cisco.com/go/compliance.
● Regulatory domain approval occurs in phases. As they are approved, the part numbers will be available on the Cisco Global Price List (GPL).
● Regulatory domains: (x=regulatory domain).
● When ordering the Cisco Catalyst 9166, 9164 and 9162 Access Points, a choice must be made on AP deployment/management. For on-premises management -x part number should be ordered, for cloud use -MR.
Table 1. Indoor access points
| Product name |
Part number |
Description |
| Cisco Catalyst 9166 Series |
CW9166I-x |
Cisco Catalyst 9166I Access Point, Wi-Fi 6E, Internal Antennas, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig with Reg-X. |
| CW9166I-MR |
Cisco Catalyst 9166I Access Point, Wi-Fi 6E, Internal Antennas, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig with Meraki. |
|
| CW9166D1-x |
Cisco Catalyst 9166 Series Access Point, Integrated Directional Antennas, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig with Reg-X |
|
| CW9166D1-MR |
Cisco Catalyst 9166 Series Access Point, Integrated Directional Antennas, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig with Meraki |
|
| Note: Customers ordering 9160 Access Points shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
||
| Cisco Catalyst 9164 Series |
CW9164I-x |
Cisco Catalyst 9164I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+4x4+4x4 MIMO, 2.5G mGig with Reg-X. |
| CW9164I-MR |
Cisco Catalyst 9164I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+4x4+4x4 MIMO, 2.5G mGig with Meraki. |
|
| Note: Customers ordering 9160 Access Point shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
||
| Cisco Catalyst 9162 Series |
CW9162I-x |
Cisco Catalyst 9162I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+2x2+2x2 MIMO, 2.5G mGig with Reg-X. |
| CW9162I-MR |
Cisco Catalyst 9162I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+2x2+2x2 MIMO, 2.5G mGig with Meraki. |
|
| Note: Customers ordering 9160 Access Points shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
||
| Cisco Catalyst 9136 Series |
C9136I-x |
Cisco Catalyst 9136I Access Point, Wi-Fi 6E, Internal Antennas, 4x4+8x8+4x4 MIMO |
| Cisco Catalyst9130AX Series |
C9130AXI-x |
Cisco Catalyst 9130AXI Access Point, internal antennas; 802.11ax; 8x8:8 MIMO |
| C9130AXE-x |
Cisco Catalyst 9130AXE Access Point, external antennas; 802.11ax; 8x8:8 MIMO |
|
| C9130AXE-STA-x |
Cisco Catalyst 9130AXE Stadium Antenna Access Point, external antennas (C-ANT9104); 802.11ax; dual 5GHz MIMO |
|
| Cisco Catalyst 9120AX Series |
C9120AXI-x |
Cisco Catalyst 9120AXI Access Point, internal antennas; Wi-Fi 6; 4x4:4 MIMO |
| C9120AXE-x |
Cisco Catalyst 9120AXE Access Point, external antennas; Wi-Fi 6; 4x4:4 MIMO |
|
| C9120AXP-x |
Cisco Catalyst 9120AXP Access Point, external antennas; professional install; Wi-Fi 6; 4x4:4 MIMO |
|
| Cisco Catalyst 9115AX Series |
C9115AXI-x |
Cisco Catalyst 9115AXI Access Point, internal antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9115AXE-x |
Cisco Catalyst 9115AXE Access Point, external antenna; Wi-Fi 6; 4x4:4 MIMO |
|
| Cisco Catalyst 9105AX Series |
C9105AXI-x |
Cisco Catalyst 9105AX Access Point, internal antenna; ceiling mount, Wi-Fi 6; 2x2:2 MIMO |
| C9105AXW-x |
Cisco Catalyst 9105AX Access Point, internal antenna; wall mount, Wi-Fi 6; 2x2:2 MIMO |
|
Table 2. Outdoor access points
| Product name |
Part number |
Description |
| Cisco Catalyst 9163E Series |
CW9163E-x |
Cisco Catalyst 9163E Outdoor Access Point, N-type antenna connectors; Wi-Fi 6E; 2x2:2SS with Reg X |
| CW9163E-MR |
Cisco Catalyst 9163E Outdoor Access Point, N-type antenna connectors; Wi-Fi 6; 2x2:2SS with Meraki |
|
| Cisco Catalyst 9124AX Series |
C9124AXI-x |
Cisco Catalyst 9124AX Outdoor Access Point, internal omnidirectional antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9124AXD-x |
Cisco Catalyst 9124AX Outdoor Access Point, internal directional antenna; Wi-Fi 6; 4x4:4 MIMO |
|
| C9124AXE-x |
Cisco Catalyst 9124AX Outdoor Access Point, external omnidirectional antenna; Wi-Fi 6; 4x4:4 MIMO |
Note: Embedded Wireless Controller part numbers can be found under Table 7 of Catalyst 9800 wireless platform part numbers.
Note: “x” is a placeholder for the regulatory domain designator. Visit https://www.cisco.com/go/aironet/compliance to determine which regulatory domain is used in your country. The regulatory domain used in your country may differ depending on access point model, and some models are not available for all countries.
Cisco Catalyst 9100 Indoor Access Points ordering steps
1. Select the access point model based on requirements and as per the correct country’s regulatory domain.
Table 3. Access Points
| AP part number |
Description |
| CW9166I-X |
Cisco Catalyst 9166I Access Point, Wi-Fi 6E, Internal Antennas, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig with Reg-X. |
| CW9166I-MR |
Cisco Catalyst 9166I Access Point, Wi-Fi 6E, Internal Antennas, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig with Meraki. Note: Customers ordering 9160 Access Points shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
| CW9166D1-X |
Cisco Catalyst 9166DI Access Point, Wi-Fi 6E, Integrated Directional Antenna, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig, with Reg-X. |
| CW9166D1-MR |
Cisco Catalyst 9166DI Access Point, Wi-Fi 6E, Integrated Directional Antenna, 4x4+4x4+4x4 MIMO with XOR Radio, 5G mGig, with Meraki. Note: Customers ordering 9160 Access Points shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
| CW9164I-X |
Cisco Catalyst 9164I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+4x4+4x4 MIMO, 2.5G mGig with Reg-X. |
| CW9164I-MR |
Cisco Catalyst 9164I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+4x4+4x4 MIMO, 2.5G mGig with Meraki. Note: Customers ordering 9160 Access Points shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
| CW9162I-x |
Cisco Catalyst 9162I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+2x2+2x2 MIMO, 2.5G mGig with Reg-X. |
| CW9162I-MR |
Cisco Catalyst 9162I Access Point, Wi-Fi 6E, Internal Antennas, 2x2+2x2+2x2 MIMO, 2.5G mGig with Meraki. Note: Customers ordering 9160 Access Points shipping with Meraki Management Mode (-MR) must have a Meraki license to operate with the Meraki dashboard or to migrate to Cisco DNA Management Mode. |
| C9136I-x |
Cisco Catalyst 9136I Access Point, Wi-Fi 6E, Internal Antennas, 4x4+8x8+4x4 MIMO |
| C9130AXI-x |
Cisco Catalyst 9130AXI Access Point, internal antennas; 802.11ax; 8x8:8 MIMO |
| C9130AXE-x |
Cisco Catalyst 9130AXE Access Point, external antennas; 802.11ax; 8x8:8 MIMO |
| C9130AXE-STA-x |
Cisco Catalyst 9130AXE Access Point, C-9104 Stadium Antenna; 802.11ax; Dual 5GHz MIMO |
| C9120AXI-x |
Cisco Catalyst 9120AXI Access Point, internal antennas; Wi-Fi 6; 4x4:4 MIMO |
| C9120AXE-x |
Cisco Catalyst 9120AXE Access Point, external antennas; Wi-Fi 6; 4x4:4 MIMO |
| C9120AXP-x |
Cisco Catalyst 9120AXP Access Point, external antennas; professional install; Wi-Fi 6; 4x4:4 MIMO |
| C9115AXI-x |
Cisco Catalyst 9115AXI Access Point, internal antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9115AXE-x |
Cisco Catalyst 9115AXE Access Point, external antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9105AXI-x |
Cisco Catalyst 9105AX Access Point, internal antenna; ceiling mount, Wi-Fi 6; 2x2:2 MIMO |
| C9105AXW-x |
Cisco Catalyst 9105AX Access Point, internal antenna; wall mount, Wi-Fi 6; 2x2:2 MIMO |
Note: When ordering the Cisco Catalyst 9166, 9166D1, 9164, or 9162 Access Point, a choice must be made on AP deployment/management. For on-premises management -x part number should be ordered, for cloud use -MR.
Note: When customers order the Cisco Catalyst 9130AXE Access Point, the following instructions need to be adhered to:
2. Customer either has to order new cables and bracket (see below) and use current antennas:
Table 4. Antenna Connector and Brackets
| AP part number |
Description |
| AIR-CAB002-D8-R= |
8-Port Smart antenna connector to RP-TNC connectors, 2ft |
| AIR-CAB003-D8-N= |
8-Port Smart antenna connector to N-Type connectors, 3ft |
3. Or purchase one of the newly released 8x8 antennas, which has the DART cables attached, and bracket:
Table 5. 8-Port Antenna and Brackets
| AP part number |
Description |
| C-ANT9101= |
2.4/5/6 GHz Ceiling mount omni antenna, 8-port, DART, Self ID |
| C-ANT9102= |
2.4/5/6 GHz Multi mount omni antenna, 8-port, DART, Self ID |
| C-ANT9103= |
2.4/5/6 GHz Directional antenna, 8-port, DART, Self ID |
| AIR-AP-BRACKET-9= |
C9130AXE antenna bracket |
4. The Cisco Embedded Wireless Controller is available for the Cisco Catalyst access points. See section “X”
1. Select appropriate software.
Table 6. Software
| Software part number |
Description |
| SWxxxx-CAPWAP-K9 |
CAPWAP software |
5. Cisco DNA Licenses are required when using APs with the Catalyst 9800 Series Controllers and Cisco Catalyst Center. Select your required Cisco DNA license and subscription duration from the following licensing tier options:
● Essentials (-E) - AIR-DNA-E
● Advantage (-A) - AIR-DNA-A
When ordering the Catalyst 9100 series access points, one of the following Cisco DNA options must be selected in 3-year, 5-year, or 7-year subscription terms:
Table 7. Cisco DNA Subscription
| Cisco DNA part number |
Subscription option |
Description |
| AIR-DNA-E |
AIR-DNA-E-3Y |
Cisco DNA Essentials license with 3-year subscription |
| AIR-DNA-E-5Y |
Cisco DNA Essentials license with 5-year subscription |
|
| AIR-DNA-E-7Y |
Cisco DNA Essentials license with 7-year subscription |
|
| AIR-DNA-A |
AIR-DNA-A-3Y |
Cisco DNA Advantage license with 3-year subscription |
| AIR-DNA-A-5Y* |
Cisco DNA Advantage license with 5-year subscription (default option) |
|
| AIR-DNA-A-7Y |
Cisco DNA Advantage license with 7-year subscription |
6. Select 2.4/5 GHz dual-band external antennas (applicable if the external antenna version of the access point is selected).
Table 8. External Antennas
| Antenna part number |
Description |
| AIR-ANT2524DW-RS |
Cisco Aironet dual-band dipole antenna; white; peak gain 2dBi at 2.4 GHz and 5 dBi at 5 GHz |
| AIR-ANT2535SDW-RS |
Cisco Aironet short dual-band omni antenna, Peak Gain 3 dBi at 2.4. GHz and 5 dBi at 5 GHz |
| AIR-ANT2524V4C-RS= |
Cisco Aironet omni antenna, ceiling mount, Peak Gain 2 dBi at 2.4. GHz and 4 dBi at 5 GHz |
| AIR-ANT2544V4M-RS= |
Cisco Aironet omni antenna, wall/pole mount, Peak Gain 2 dBi at 2.4 GHz and 4 dBi at 5 GHz |
| AIR-ANT2566P4W-RS= |
Cisco Aironet patch antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz |
| AIR-ANT2566D4M-RS= |
Cisco Aironet directional antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz |
| AIR-ANT2513P4M-NS= |
Cisco Aironet directional antenna, wall/pole mount, Peak Gain 13 dBi at 2.4 GHz and 13 dBi at 5 GHz |
| AIR-ANT2566P4W-DS= |
Cisco Aironet patch antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz, 4-port DART connector |
| AIR-ANT2566D4M-DS= |
Cisco Aironet directional antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz, 4-port DART connector |
7. Select access point mounting brackets.
Table 9. Mounting Brackets
| Part number |
Description |
| AIR-AP-NO BRACKET |
Select this option if no bracket is required |
| AIR-AP-BRACKET-1 |
Low-profile access point mounting bracket, default option |
| AIR-AP-BRACKET-2 |
Universal bracket for access point mounting |
| AIR-AP-BRACKET-W4 |
Bracket for Cisco Catalyst 9105w access point mounting |
| AIR-AP-BRACKET-8 |
Bracket for Cisco Catalyst 9105i access point mounting |
| CW-MNT-ART2-00 |
Articulating arm for bracket 2 |
8. Select ceiling grid clips.
Table 10. Ceiling grid clips
| Part number |
Description |
| AIR-AP-T-RAIL-R |
Ceiling grid clip (recessed mounting); this is the default option |
| AIR-AP-T-RAIL-F |
Ceiling grid clip (flush mounting) |
| AIR-CHNL-ADAPTER |
Optional adapter for channel-rail ceiling grid profile |
9. Select the access point powering options (to be ordered separately, as per the requirement).
Table 11. Powering options
| Source |
Description |
| AIR-PWRINJ7= |
802.3bt Cisco Power Injector, 5Gbps Ethernet |
| AIR-PWRINJ6= |
802.3at Cisco Power Injector |
| AIR-PWRINJ5= |
802.3af Cisco Power Injector |
| PoE+ via switch port |
Any 802.3at (30.0 W) compliant switch port |
Note: Please check access point data sheets for power requirements. In some applications, if AIR-PWRINJ5 is used the access point will work with reduced features. For more details, refer to the respective access point data sheet.
Cisco Catalyst 9100 Outdoor Access Points ordering steps
1. Select the access point model based on requirements and as per the correct country’s regulatory domain.
Table 12. Access points
| AP part number |
Description |
| CW9163E-x |
Cisco Catalyst 9163E Outdoor Access Point, N-type antenna connectors; Wi-Fi 6E; 2x2:2SS with Reg -x |
| CW9163E-MR |
Cisco Catalyst 9163E Outdoor Access Point, N-type antenna connectors; Wi-Fi 6E; 2x2:2SS with Reg -MR |
| C9124AXI-x |
Cisco Catalyst 9124AX Outdoor Access Point, internal omnidirectional antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9124AXD-x |
Cisco Catalyst 9124AX Outdoor Access Point, internal directional antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9124AXE-x |
Cisco Catalyst 9124AX Outdoor Access Point, external antenna; Wi-Fi 6; 4x4:4 MIMO |
Note: When customers order a Cisco Catalyst 9124AX Series Access Point, the following instructions need to be adhered to.
Note: Some components are available as a “configurable” option or as a “spare.”
● A “configurable” option ships in the same main box as the access point. For example, AIR-MNT-VERT1 is a “configurable” option and, if ordered, is shipped with the access point in the same box.
● A “spare” option is denoted with an equal (=) sign at the end of the part number. For example, AIR-MNT-ART1 = is a “spare” and, if ordered, is shipped in separate packaging.
2. Select appropriate software.
Table 13. Software
| Software part number |
Description |
| SW9124AX-CAPWAP-K9 |
CAPWAP software |
3. Cisco DNA software licenses are required when using APs with the Catalyst 9800 Series wireless controllers and Cisco Catalyst Center (previously Cisco DNA Center). Select your required Cisco DNA license and subscription duration from the following licensing tier options:
● Essentials (-E) - AIR-DNA-E
● Advantage (-A) - AIR-DNA-A
When ordering the Catalyst 9100, one of the following Cisco DNA options must be selected in 3-year, 5-year, or 7-year subscription terms:
Table 14. Cisco DNA Subscription
| Cisco part number |
Subscription option |
Description |
| AIR-DNA-E |
AIR-DNA-E-3Y |
Cisco DNA Essentials license with 3-year subscription |
| AIR-DNA-E-5Y |
Cisco DNA Essentials license with 5-year subscription |
|
| AIR-DNA-E-7Y |
Cisco DNA Essentials license with 7-year subscription |
|
| AIR-DNA-A |
AIR-DNA-A-3Y |
Cisco DNA Advantage license with 3-year subscription |
| AIR-DNA-A-5Y* |
Cisco DNA Advantage license with 5-year subscription (default option) |
|
| AIR-DNA-A-7Y |
Cisco DNA Advantage license with 7-year subscription |
4. Select 2.4- and 5-GHz dual-band external antennas (applicable if the external antenna version of the access point is selected).
Table 15. External configurable antennas
| Part number |
Generation |
Qty |
Description |
| AIR-ANT2568VG-NS |
SIA |
4 |
2.4GHz 6dBi / 5GHz 8dBi Omnidirectional Antenna, Connectors N-Male |
| AIR-ANT2547VG-NS |
SIA |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
Table 16. External spare antennas
| Part number |
Generation |
Qty |
Description |
| CW-ANT-O1-NS-00 |
SIA |
1 |
External omni-directional antenna for CW9163E; Wi-Fi 6E; 2x2:2SS, Four (4) antennas required to fully populate antenna ports on CW9163E |
| CW-ANT-GPS2-S-00 |
SIA |
1 |
External GPS Antenna for CW9163E; Wi-Fi 6E; 2x2:2SS |
| CW-ANT-D1-NS-00 |
SIA |
1 |
External 4-Port Directional Patch Self-Identifying Antenna (SIA) with N-Type Connectors, includes CW-MNT-ART2-00, articulating arm bracket |
| AIR-ANT2568VG-NS= |
SIA |
4 |
2.4GHz 6dBi / 5GHz 8dBi Omnidirectional Antenna, Connectors N-Male |
| AIR-ANT2547VG-NS= |
SIA |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2588P4M-NS= |
SIA |
1 |
2.4GHz 8dBi / 5GHz 8dBi 4-Element Dual-Polarized Patch Antenna, Connectors N-Female Bulkhead (4x RF Coaxial Cable needed) |
| AIR-ANT2513P4M-NS= |
SIA |
1 |
2.4GHz 13dBi / 5GHz 13dBi Dual-Band Polarization Diverse Patch Array Antenna, Connectors N-Female Bulkhead (4x RF Coaxial Cable needed) |
| AIR-ANT2547V-N= |
Legacy |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2547VG-N= |
Legacy |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male (Grey Color) |
| AIR-ANT2588P3M-N= |
Legacy |
1 |
2.4GHz 8dBi / 5GHz 8dBi 3-Element Dual-Polarized Patch Antenna, Connectors N-Female Bulkhead (3x RF Cable Coaxial needed) |
| AIR-ANT2450V-N= |
Legacy |
4 |
2.4GHz 5dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2480V-N= |
Legacy |
4 |
2.4GHz 8dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT5180V-N= |
Legacy |
4 |
5GHz 8dBi 2-Element Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2513P4M-N= |
Legacy |
1 |
2.4GHz 13dBi / 5GHz 13dBi Dual-Band Polarization Diverse Patch Array Antenna, Connectors N-Female Bulkhead (4x RF Coaxial Cable needed) |
Note:
● The Catalyst 9124AXI access point has four internal dual-band (2.4- and 5-GHz) antennas that reside under a sealed radome and cannot be accessed.
● The Catalyst 9124AXD access point has four internal directional dual-band (2.4- and 5-GHz) antennas that reside under a sealed radome and cannot be accessed.
5. Select the access point RF Cables and Lightning Arrestor (to be ordered separately when remote antennas are connected, as per the requirement).
Table 17. RF Cables and Lightning Arrestor
| Part number |
Description |
| AIR-CAB005LL-N= |
RF Cable, 5 ft Low-loss, N Connectors |
| AIR-CAB010LL-N= |
RF Cable, 10 ft Low-loss, N Connectors |
| AIR-ACC245LA-N |
Lightening Arrestor (If C9124AXE is connected to remote antenna through cable) |
6. Select the access point powering options (to be ordered separately, as per the requirement). The Catalyst 9124AX Series Access Points can be powered by multiple sources: AC, DC, or Power over Ethernet (PoE). For AC powering, an external AC-to-DC power adapter is required. For DC powering, a 2-pin DC connector is included with every access point. The access point can also be powered by Cisco Universal Power over Ethernet (Cisco UPOE) or PoE+ (802.3at) directly from a switch or power injector.
Table 18. Powering options
| Part number |
Description |
Use case |
| AIR-PWRINJ-60RGD1= |
Power injector, 60W, outdoor, North America plug |
Outdoor-rated 60W power injector with North American AC plug |
| AIR-PWRINJ-60RGD2= |
Power injector, 60W, outdoor, un-connectorized |
Outdoor-rated 60W power injector, unterminated AC cable for international use |
| AIR-PWRINJ-60-PMK= |
Pole mount kit for AIR-PWRINJ-60 |
Required for pole mounting for AIR-PWRINJ-60RGD1= or AIR-PWRINJ-60RGD2= |
| AIR-PWRINJ6= |
Power injector, 802.3at, indoor |
Indoor-rated, 802.3at-compliant power injector |
Note: Please check access point data sheets for power requirements. If AIR-PWRINJ6 is used, the access point will work with reduced features. For more details, refer to the respective access point data sheet.
7. Select the access point SFP options (to be ordered separately, as per the requirement).
8. Catalyst 9124AX Series outdoor access points support fiber backhaul. The SFP port is built into the access point, but the mechanical interface is external to the access point. A special SFP adapter/gland kit is needed to interface the fiber cable to the access point.
Table 19. SFP options
| Adaptor Part number |
Description |
Use case |
| GLC-LX-SM-RGD |
1000BASE-LX single-mode rugged SFP |
Long-distance fiber backhaul on single-mode fiber |
| GLC-SX-MM-RGD |
1000BASE-SX multi-mode rugged SFP |
Shorter-distance fiber backhaul on multimode fiber |
| GLC-T-RGD |
1000BASE-T SFP, industrial temp |
GE electrical interface for bridging wired clients such as video cameras or switches |
9. Select access point mounting brackets.
Table 20. Mounting backets
| Part number |
Description |
| AIR-AP-NO-BRACKET |
Select this option if no bracket is required |
| AIR-MNT-VERT1 |
Vertical mounting bracket for Cisco Catalyst 9124AXD access point, will be option in CCW |
| AIR-MNT-VERT1= |
Vertical mounting bracket for Cisco Catalyst 9124AXD access point |
| AIR-MNT-ART1= |
Articulating mounting bracket for Cisco Catalyst 9124AXD access point |
| AIR-MNT-HORZ1= |
Horizontal mounting bracket for Cisco Catalyst 9124AXI/AXD access point |
| AIR-MNT-VERT2= |
Vertical mounting bracket for Cisco Catalyst 9124AXD access point with AC/DC PSU |
| AIR-MNT-STRAND1= |
Strand mounting bracket for Cisco Catalyst 9124AXI/AXD access point |
10. Select the access point powering options (to be ordered separately, as per the requirement).
Table 21. Accessories
| Accessories Part number |
Description |
| CW-ACC-KIT1-00 |
Accessory Kit for CW9163E |
| C9124-CVR1= |
Paintable cover for Catalyst 9124AX |
| AIR-SFP-KIT1= |
SFP installation kit for Catalyst 9124AX (QTY 5) |
| AIR-ACC-PS-MNT1= |
AC/DC adapter mount bracket for AIR-MNT-HORZ1= |
| AIR-ACC-KIT1= |
5x ethernet, 2 dust cap, ground lug, DC plug kit |
| AIR-ACC-CAT6= |
CAT 6/6A Ethernet Cable Gland Assembly kit* |
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● Achieve business objectives
● Accelerate growth
● Acquire technology to match current strategies and future needs
● Remain competitive
Cisco Capital makes it easier to get the right technology to achieve your objectives, enable business transformation, and help you stay competitive. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services, and complementary third-party equipment in easy, predictable payments. Learn more.
Cisco DNA software subscriptions for wireless
Cisco wireless provides open, extensible, software-driven portfolio that helps accelerate and simplify your enterprise network operations while lowering costs and reducing your risk. Only Cisco provides a single-network fabric that is powered by deep intelligence and integrated security to deliver automation and assurance across your entire network at scale. Cisco enables you to avoid time-consuming, repetitive network configuration tasks so you can focus on the innovations your business needs.
Cisco DNA software subscriptions provide customers with four key benefits:
● Investment protection of software purchases through software services-enabled license portability.
● Software suites that address typical customer use case scenarios at an attractive price.
● Flexible licensing models to smoothly distribute software spending over time.
● Access to new technology from Cisco.
Table 22 outlines common IT management challenges and the ways that Cisco DNA software helps customers to address them.
Table 22. IT management challenges and Cisco DNA software benefits
| IT management challenges |
Cisco DNA software benefits |
| Shrinking IT budgets Budgets are shrinking while IT demands continue to accelerate. As the costs of IT and downtime skyrocket, companies need to balance shrinking budgets with easy-to-deploy networks that enhance operation efficiency. |
Deliver more value for your money Cisco DNA software is designed for typical customer use scenarios and is offered at a better-together price, making it easier and less expensive for you to deploy complete solutions. Increase investment protection Software services-enabled license portability lets your software licenses stay current through hardware upgrades and replacements at no additional cost. |
| Infrastructure inflexibility IT organizations lack an automated way to keep pace with changing business needs and demands for more resources. It often takes months or weeks to procure and provision a new network service. |
Enhance business agility Cisco DNA enables you to choose the solution that best fits your critical business requirements with the tools you need to deploy, maintain, and manage your software. |
| Lack of buying options Organizations need more options for buying software to improve their flexibility, reduce risk, and cut costs. |
Supplies flexible licensing models Evenly distribute your software spending over time with subscription- based and other flexible purchasing models. |
| Implementation obstacles Deploying software and implementing new use cases can often cause major disruptions in your current operations. |
Reduce risk Cisco’s technical and professional services provide the expertise, smart tools, and proven processes that reduce risk and downtime. |
| Excessive time and costs for maintenance The majority of your IT budget and most of your workloads are focused on routine maintenance, limiting your ability to innovate and grow your business. |
Accelerate ROI and time to value Optimize the performance of your networks to get the most from your technology investments. Accelerate your business outcomes with expert guidance from Cisco technical and professional services. |
Cisco DNA software subscriptions deliver an unbound network on an open and extensible architecture to help you navigate the digital journey. Benefits include lower initial costs, investment protection, agility to respond more quickly to business needs, and better budget predictability. These 3-, 5-, and 7-year subscriptions include full Cisco capabilities supported by Cisco Software-Defined Access (SD-Access), AI / ML, analytics, automation, and security. For a full list of Cisco DNA software features, please visit the Wireless Feature Matrix.
All Cisco DNA subscription offers include embedded support with the Cisco Technical Assistance Center (TAC), knowledge base access, and software downloads. Additional services, such as Cisco Solution Support with Smart Net Total Care and Cisco Solution Support with Software Support Services, are available for purchase separately.
More details about the available features in each tier can be found at https://www.cisco.com/go/dnawireless.
Cisco platforms supported by Cisco DNA wireless subscriptions
The following access point platforms are supported:
● All Cisco Catalyst 9100 Access Points are fully supported.
The following Wireless LAN Controller (WLC) platforms are supported:
● Cisco Catalyst 9800 Series Wireless Controllers.
How to order a Cisco DNA wireless subscription
Cisco DNA software subscriptions for wireless can be ordered through the following methods:
● Cisco DNA software subscription, along with an access point order
● Standalone Cisco DNA software subscription
1. Ordering Cisco DNA subscriptions along with an access point order:
● Cisco DNA software subscriptions are available to order along with all Cisco access points.
● For convenience, Cisco DNA Advantage 5-year is preselected as the default option with Cisco Catalyst 9100 Access Points.
To order a Cisco DNA subscription with access points in Cisco Commerce Workspace, follow these steps:
2. Enter the access point SKU. For example, AIR-AP4800-X-K9.
2. Select the appropriate AIR-DNA (AIR-DNA-A or AIR-DNA-E) license type.
3. Choose the Cisco DNA license term (3, 5, or 7 years).
Ordering the access points
Selecting a Cisco DNA subscription
Cisco DNA standalone SKUs for ordering
Table 23.
| SKU |
Description |
| AIR-DNA |
CISCO DNA licenses for wireless |
| AIR-DNA-A |
CISCO DNA Advantage term licenses |
| AIR-DNA-E |
CISCO DNA Essentials term licenses |
To order in Cisco Commerce Workspace, follow these steps:
4. Enter AIR-DNA.
5. Select the appropriate AIR-DNA license type.
6. Choose the Cisco DNA term license (3, 5, or 7 years).
Specifying AIR-DNA
Choosing a license type
Choosing a license term
Cisco Catalyst 9800 Series highlights
Built from the ground up for intent-based networking and Cisco DNA, the Cisco Catalyst 9800 Series Wireless Controllers bring together the magic of Cisco IOS XE and Cisco RF excellence, to create a best-in-class wireless experience for your evolving and growing organization. The 9800 Series wireless controllers are built on an open and programmable architecture with built-in security, streaming telemetry, and rich analytics.
The Cisco Catalyst 9800 Series Wireless Controllers are feature rich and enterprise ready to power your business-critical operations and transform end-customer experiences:
● High availability and seamless software updates, enabled by hot patching, keep your clients and services always on during planned and unplanned events.
● Secure the air, devices, and users with the 9800 Series controllers. Wireless infrastructure becomes the strongest first line of defense with Cisco Encrypted Traffic Analytics (ETA) and SD-Access. The controllers come with built-in security features such as secure boot, runtime defenses, image signing, integrity verification, and hardware authenticity.
● Deploy anywhere to enable wireless connectivity everywhere. Whether on-premises, in a public or private cloud, or embedded on a switch or access point, the Cisco Catalyst 9800 Series has multiple deployment and scale options to best meet your organization’s needs.
● Built on a modular operating system, the 9800 Series’ open and programmable APIs enable automation of your day-0 to day-N network operations. Model-driven streaming telemetry provides deep insights into the health of your network and clients.
Cisco Catalyst 9800 Series Wireless Controllers are available in multiple form factors to best suit your deployment preference:
● Cisco Catalyst 9800 Series Wireless Controller appliances (CW9800M, CW9800H1, CW9800H2,
C9800-L, C9800-40, and C9800-80).
● Cisco Catalyst 9800 Wireless Controllers for Cloud.
● Cisco Catalyst 9800 Embedded Wireless for Switch.
● Cisco Embedded Wireless Controller on Catalyst 9100 Access Point.
Wireless platform support summary and part numbers
Table 24. Wireless platform support summary
| Product family |
Product name |
Description |
| Cisco Catalyst 9800 Series Wireless Controller appliances |
Cisco Catalyst 9800-L Wireless Controller |
9800-L: Perfect for small organizations, this controller offers seamless software updates |
| Cisco Catalyst 9800-40 Wireless Controller |
9800-40: Fixed wireless controller with seamless software updates |
|
| Cisco Catalyst 9800-80 Wireless Controller |
9800-80: Modular wireless controller with 100G modular uplink and seamless software updates |
|
| Cisco Catalyst 9800 Wireless Controllers for Cloud |
Cisco Catalyst 9800-CL Wireless Controller for Cloud (Private cloud: VMware ESXI, KVM, Cisco NFVIS on ENCS) (Public cloud: AWS Marketplace) |
Wireless controller that can be deployed in a private cloud or in a public cloud as Infrastructure as a Service (IaaS) |
| Cisco Catalyst 9800 SD-Access Embedded Wireless |
Cisco Catalyst 9800 Embedded Wireless for Switch |
Cisco Catalyst 9800 software sub-package for Cisco Catalyst 9000 switching platform |
| Cisco Embedded Wireless Controller on Catalyst Access Point |
Cisco Embedded Wireless Controller on Catalyst 9100 Access Point |
Cisco Embedded Wireless Controller on Catalyst Access Point |
Table 25. Wireless platform part numbers
| Product family |
Part numbers |
Description |
| Cisco Catalyst 9800-L Wireless Controller |
C9800-L-C-K9 |
Cisco Catalyst 9800-L-C Wireless Controller_Copper Uplink |
| C9800-L-F-K9 |
Cisco Catalyst 9800-L-F Wireless Controller_Fiber Uplink |
|
| C9800-AC-110W |
Cisco Catalyst 9800-L Wireless Controller Power Adapter |
|
| C9800-AC-110W= |
Cisco Catalyst Wireless Controller 110W AC Power Adapter Spare |
|
| LIC-C9800-DTLS-K9 |
Cisco Catalyst 9800 Wireless Controller DTLS license |
|
| C9800L-RMNT |
C9800 Wireless Controller Rack Mount Tray |
|
| C9800L-RMNT= |
Spare C9800 Wireless Controller Rack Mount Tray |
|
| C4948E-BKT-KIT= |
C49xxE front and rear mount brackets |
|
| Cisco Catalyst 9800-40 Wireless Controller |
C9800-40-K9 |
Cisco Catalyst 9800-40 Wireless Controller |
| C9800-AC-750W-R |
Cisco Catalyst 9800-40 750W AC Power Adapter Reverse Air (part of the system configuration) |
|
| C9800-AC-750W-R= |
Cisco Catalyst 9800-40 750W AC Power Adapter Reverse Air (spare) |
|
| LIC-C9800-DTLS-K9 |
Cisco 9800 Wireless Controller DTLS license |
|
| Cisco Catalyst 9800-80 Wireless Controller |
C9800-80-K9 |
Cisco Catalyst 9800-80 Wireless Controller |
| C9800-AC-1100W |
Cisco Catalyst Wireless Controller 1100W AC Power Adapter (part of the system configuration) |
|
| C9800-AC-1100W= |
Cisco Catalyst Wireless Controller 1100W AC Power Adapter (spare) |
|
| C9800-DC-950W |
Cisco Catalyst Wireless Controller 950W DC Power Adapter (part of the system configuration) |
|
| C9800-DC-950W= |
Cisco Catalyst Wireless Controller 950W DC Power Adapter (spare) |
|
| LIC-C9800-DTLS-K9 |
Cisco Catalyst 9800 Wireless Controller DTLS license |
|
| Cisco Catalyst 9800-CL Wireless Controller for Cloud |
L-C9800-CL-K9 |
Cisco Catalyst 9800-CL Wireless Controller |
| Cisco Embedded Wireless Controller on Catalyst 9100 Access Point |
C9115AXI-EWC-X |
Cisco 9115 with embedded Catalyst 9800 Wireless Controller |
| C9115AXE-EWC-X |
Cisco 9115 with embedded Catalyst 9800 Wireless Controller |
|
| C9120AXI-EWC-X |
Cisco 9120 with embedded Catalyst 9800 Wireless Controller |
|
| C9120AXE-EWC-X |
Cisco 9120 with embedded Catalyst 9800 Wireless Controller |
|
| C9120AXP-EWC-X |
Cisco 9120 with embedded Catalyst 9800 Wireless Controller |
|
| 9130AXI-EWC-X |
Cisco 9130 with embedded Catalyst 9800 Wireless Controller |
|
| 9130AXE-EWC-X |
Cisco 9130 with embedded Catalyst 9800 Wireless Controller |
|
| Cisco Catalyst 9800 Embedded Wireless |
Cisco Catalyst 9300 Series Switch |
Cisco Catalyst 9800 software sub-package for Catalyst 9000 switching platform |
| Cisco Catalyst 9400 Series Switch |
Cisco Catalyst 9800 software sub-package for Catalyst 9000 switching platform |
|
| Cisco Catalyst 9500 Series Switch |
Cisco Catalyst 9800 software sub-package for Catalyst 9000 switching platform |
|
| Modules
|
C9800-18X1GE (=) |
Cisco Catalyst 9800-80 GE module |
| C9800-10X10GE (=) |
Cisco Catalyst 9800-80 10 GE module |
|
| C9800-1X40GE (=) |
Cisco Catalyst 9800-80 1-port 40 GE module |
|
| C9800-2X40GE (=) |
Cisco Catalyst 9800-80 2-port 40 GE module |
|
| C9800-1X100GE (=) |
Cisco Catalyst 9800-80 1-port 100 GE module |
| Product family |
Part numbers |
Product family |
Part numbers |
| Small Form-Factor Pluggable (SFP)
|
GLC-BX-D GLC-BX-U GLC-LH-SMD GLC-SX-MMD GLC-ZX-SMD GLC-TE |
Enhanced SFP (SFP+)
|
SFP-10G-SR SFP-10G-SR-X SFP-10G-LR SFP-10G-LRM SFP-10G-LR-X SFP-10G-ER SFP-10G-ZR SFP-H10GB-ACU7M SFP-H10GB-ACU10M DWDM-SFP10G-30.33 –DWDM-SFP10G-61.41 |
Note: SFP and SFP+ need to be ordered separately.
Cisco Catalyst 9800 Series Wireless Controller ordering steps
Cisco Catalyst 9800 Series Wireless Controllers can be ordered from Cisco Commerce Workspace.
C9800-L-F-K9 and C9800-L-C-K9 ordering steps
Table 26.
| 1. Type “C9800-L-C-K9/ C9800-L-F-K9,” then add “C9800-L-C-K9/ C9800-L-F-K9”and select “Edit Options.” |
|
| Part number |
Description |
| C9800-L-C-K9 |
Cisco Catalyst 9800-L-C Wireless Controller_Copper Uplink (ships with one AC power adapter) |
| C9800-L-F-K9 |
Cisco Catalyst 9800-L-F Wireless Controller_Fiber Uplink (ships with one AC power adapter) |
Table 27.
| 2. Click “Data Encryption” and select DTLS license if encryption of client data is required (optional). |
|
| Part number |
Description |
| LIC-C9800-DTLS-K9 |
Cisco Catalyst 9800 Wireless Controller DTLS license |
Table 28.
| 3. The software image is auto selected. |
|
| Part number |
Description |
| SC9800LK9-xxxx |
Software image (xxxx = current version of software installed at factory) |
Table 29.
| 4. The power adapter is auto selected. |
|
| Part number |
Description |
| C9800-AC-110W |
Cisco Catalyst 9800-L 110W AC power adapter |
Table 30.
| 5. Choose the country-specific power cable (presented after selecting the power adapter). |
|||
| Part number |
Description |
Part number |
Description |
| CAB-AC-C5 |
AC Power Cord, Type C5, US, Canada |
CAB-AC-C5-ITA |
AC Power Cord, Type C5, Italy |
| CAB-AC-C5-ARG |
AC Power Cord, Type C5, Argentina |
CAB-AC-C5-JAP |
AC Power Cord, Type C5, Japan |
| CAB-AC-C5-AUS |
AC Power Cord, Type C5, Australia |
CAB-AC-C5-KOR |
AC Power Cord, Type C5, Korea |
| CAB-AC-C5-BR |
AC Power Cord, Type C5, Brazil |
CAB-AC-C5-SAF |
AC Power Cord, Type C5, South Africa |
| CAB-AC-C5-BRA |
AC Power Cord, Type C5, Brazil |
CAB-AC-C5-SWI |
AC Power Cord, Type C5, Switzerland |
| CAB-AC-C5-CHI |
AC Power Cord, Type C5, China |
CAB-AC-C5-TWN |
AC Power Cord, Type C5, Taiwan |
| CAB-AC-C5-EUR |
AC Power Cord, Type C5, Europe |
CAB-AC-C5-UK |
AC Power Cord, Type C5, UK |
| CAB-AC-C5-IND |
AC Power Cord, Type C5, India |
CAB-AC-C5-ITA |
AC Power Cord, Type C5, Italy |
| CAB-AC-C5 |
AC Power Cord, Type C5, US, Canada |
|
|
Table 31.
| 1. Type “C9800-40-K9,” then add “C9800-40-K9”and select “Edit Options.” |
|
| Part number |
Description |
| C9800-40-K9 |
Cisco Catalyst 9800-40 Wireless Controller (ships with one AC power adapter) |
Table 32.
| 2. Click “Data Encryption” and select DTLS license if encryption of client data is required (optional). |
|
| Part number |
Description |
| LIC-C9800-DTLS-K9 |
Cisco Catalyst 9800 Wireless Controller DTLS license |
Table 33.
| 3. The software image is auto selected. |
|
| Part number |
Description |
| SC980040K9-xxxx |
Software image (xxxx = current version of software installed at factory) |
Table 34.
| 4. The power adapter is auto selected. |
|
| Part number |
Description |
| C9800-AC-750W-R |
Cisco Catalyst 9800-40 750W AC power adapter |
Table 35.
| 5. Choose the country-specific power cable (presented after selecting the power adapter). |
|||
| Part number |
Description |
Part number |
Description |
| CAB-ACC |
China AC Type A Power Cable |
CAB-IND |
India AC Type A Power Cable |
| CAB-ACR |
Argentina AC Type A Power Cable |
CAB-L620P-C13-JPN |
Japan AC Type A Power Cable |
| CAB-ACU |
UK AC Type A Power Cable |
CAB-AC |
North America AC Type A Power Cable |
| CAB-C13-C14-2M |
Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors |
CAB-ACA |
Australia AC Type A Power Cable |
| CAB-C13-C14-AC |
Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors |
CAB-L620P-C13-US |
US Standard Power Cable |
| CAB-C13-C14-JMPRCAB-ACS |
Cisco Power Cable |
CAB-JPN |
Japan AC Type A Power Cable |
| CAB-ACI |
Italy AC Type A Power Cable |
CAB-C13-CBN |
Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors |
| CAB-C15-ACB |
Brazil AC Type A Power Cable |
CAB-ACE |
Continental Europe AC Type A Power Cable |
| CAB-ACS |
Switzerland AC Type A Power Cable |
|
|
Table 36.
| 1. Type “C9800-80-K9,” then add “C9800-80-K9”and select “Edit Options.” |
|
| Part number |
Description |
| C9800-80-K9 |
Cisco Catalyst 9800-80 Wireless Controller |
Table 37.
| 2. Click “Data Encryption” and select DTLS license if encryption of client data is required (optional). |
|
| Part number |
Description |
| LIC-C9800-DTLS-K9 |
Cisco Catalyst 9800 Wireless Controller DTLS license |
Table 38.
| 3. Click “Software,” and SC980040K9-1610 is auto selected. |
|
| Part number |
Description |
| SC980080K9-xxxx |
Software image (xxxx = current version of software installed at factory) |
Table 39.
| 4. Click “Power” and choose from the options below. |
|
| Part number |
Description |
| C9800-AC-1100W |
Cisco Catalyst Wireless Controller 1100W AC power adapter |
| C9800-DC-950W |
Cisco Catalyst Wireless Controller 950W DC power adapter |
Table 40.
| 5. Select the presented power cable type from the list below after clicking the AC power adapter. |
|||
| Part number |
Description |
Part number |
Description |
| CAB-ACC |
China AC Type A Power Cable |
CAB-IND |
India AC Type A Power Cable |
| CAB-ACR |
Argentina AC Type A Power Cable |
CAB-L620P-C13-JPN |
Japan AC Type A Power Cable |
| CAB-ACU |
UK AC Type A Power Cable |
CAB-AC |
North America AC Type A Power Cable |
| CAB-C13-C14-2M |
Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors |
CAB-ACA |
Australia AC Type A Power Cable |
| CAB-C13-C14-AC |
Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors |
CAB-L620P-C13-US |
US Standard Power Cable |
| CAB-C13-C14-JMPR |
Cisco Power Cable |
CAB-JPN |
Japan AC Type A Power Cable |
| CAB-ACI |
Italy AC Type A Power Cable |
CAB-C13-CBN |
Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors |
| CAB-C15-ACB |
Brazil AC Type A Power Cable |
CAB-ACE |
Continental Europe AC Type A Power Cable |
| CAB-ACS |
Switzerland AC Type A Power Cable |
|
|
Note: No cable option is presented when the DC power adapter is selected.
Table 41.
| 6. Click “Modules” and select one of the following uplink modules. |
|
| Part number |
Description |
| C9800-18X1GE |
Cisco Catalyst 9800-80 GE Module |
| C9800-10X10GE |
Cisco Catalyst 9800-80 10 GE Module |
| C9800-1X40GE |
Cisco Catalyst 9800-80 1 Port 40 GE Module |
| C9800-2X40GE |
Cisco Catalyst 9800-80 2 Port 40 GE Module |
| C9800-1X100GE |
Cisco Catalyst 9800-80 1 Port 100 GE Module |
Note: If none of the uplink modules is chosen, C9800-BLANK module will automatically be added to the configuration.
Cisco Catalyst 9800-CL Wireless Controller for Cloud ordering steps
Table 42.
| 1. Type “C9800-CL-K9,” then add “C9800-CL-K9”and select “Edit Options.” |
|
| Part number |
Description |
| C9800-CL-K9 |
Cisco Catalyst 9800 Wireless Controller for Cloud |
Table 43.
| 2. Click “Data Encryption” and select DTLS license if encryption of client data is required (optional). |
|
| Part number |
Description |
| LIC-C9800-DTLS-K9 |
Cisco Catalyst 9800-CL Wireless Controller DTLS license |
Table 44.
| 3. Click “Software” and choose one of the following software images. |
|
| Part number |
Description |
| SC9800CLTARK9-xxxx |
Cisco Catalyst 9800-CL Wireless Controller – ENFV |
| SC9800CLOVAK9-xxxx |
Cisco Catalyst 9800-CL Wireless Controller – VMware ESXi |
| SC9800CLQCOK9-xxxx |
Cisco Catalyst 9800-CL Wireless Controller – KVM |
| SC9800CLAMIK9-xxxx |
Cisco Catalyst 9800-CL Wireless Controller – AWS |
(xxxx = current version of software installed at factory)
After submission you will get an eDelivery Order Notification email.
7. After placing your order on CCW, do one of the following, based on your software selection in step 3.
● Private cloud
◦ Go to software.cisco.com.
◦ Download the appropriate image as selected in CCW.
● Public cloud
◦ Go to AWS Marketplace, and search for “C9800-CL.”
◦ Continue to subscribe and instantiate the C9800 wireless controller for AWS.
Catalyst 9800 SD-Access embedded wireless ordering steps
8. Prerequisite: Customer has or will buy a Cisco Catalyst 9300, 9400 or 9500 Series Switch and the required Cisco DNA Advantage or Cisco DNA Essentials licenses.
9. Prerequisite: Customer has or will buy Cisco access points with a Cisco DNA Advantage or Cisco DNA licenses for each access point.
1. Navigate to the Cisco Catalyst 9300, 9400 or 9500 downloads section on software.cisco.com.
2. Download the “C9800-SW” sub-package.
3. Install the sub-package on the Cisco Catalyst 9300, 9400 or 9500 Series Switch.
Cisco Embedded Wireless Controller (EWC) on Catalyst 9100 Access Points ordering steps
1. Select the access point model based on requirements and as per the correct country’s regulatory domain.
EWC is only available for Cisco Catalyst 9130, 9124, 9120, 9115, and 9105.
Table 45.
| AP part number |
Description |
| C9130AXI-EWC-x |
Cisco Catalyst 9130AXI Access Point, internal antennas; 802.11ax; 8x8:8 MIMO |
| C9130AXE-EWC-x |
Cisco Catalyst 9130AXE Access Point, external antennas; 802.11ax; 8x8:8 MIMO |
| C9120AXI-EWC-x |
Cisco Catalyst 9120AXI Access Point, internal antennas; Wi-Fi 6; 4x4:4 MIMO |
| C9120AXE-EWC-x |
Cisco Catalyst 9120AXE Access Point, external antennas; Wi-Fi 6; 4x4:4 MIMO |
| C9120AXP-EWC-x |
Cisco Catalyst 9120AXP Access Point, external antennas; professional install; Wi-Fi 6; 4x4:4 MIMO |
| C9115AXI-EWC-x |
Cisco Catalyst 9115AXI Access Point, internal antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9115AXE-EWC-x |
Cisco Catalyst 9115AXE Access Point, external antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9105AXI-EWC-X |
Cisco Catalyst 9105AX Access Point, internal antenna; ceiling mount, Wi-Fi 6; 2x2:2 MIMO |
| C9124AXI-EWC-X |
Cisco Catalyst 9124AX Outdoor Access Point, internal omnidirectional antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9124AXD-EWC-X |
Cisco Catalyst 9124AX Outdoor Access Point, internal directional antenna; Wi-Fi 6; 4x4:4 MIMO |
| C9124AXE-EWC-X |
Cisco Catalyst 9124AX Outdoor Access Point, external antenna; Wi-Fi 6; 4x4:4 MIMO |
2. License-free for single-site management up to 100 APs when using Dashboard/Mobile App. For this option, use Cisco DNA Opt-Out when ordering EWC APs
For multi-site management a Cisco DNA license is required. Select your Cisco DNA license and subscription duration from the following options.
Cisco DNA licenses come in two licensing tier options:
● Essentials (-E) - AIR-DNA-E.
● Advantage (-A) - AIR-DNA-A.
When ordering the EWC on Catalyst 9100, one of the following Cisco DNA options must be selected in 3-year, 5-year, or 7-year subscription terms:
Table 46.
| Cisco DNA part number |
Subscription option |
Description |
| AIR-DNA-E |
AIR-DNA-E-3Y |
Cisco DNA Essentials license with 3-year subscription |
| AIR-DNA-E-5Y |
Cisco DNA Essentials license with 5-year subscription |
|
| AIR-DNA-E-7Y |
Cisco DNA Essentials license with 7-year subscription |
|
| AIR-DNA-A |
AIR-DNA-A-3Y |
Cisco DNA Advantage license with 3-year subscription |
| AIR-DNA-A-5Y* |
Cisco DNA Advantage license with 5-year subscription (default option) |
|
| AIR-DNA-A-7Y |
Cisco DNA Advantage license with 7-year subscription |
Note: Some components are available as a “configurable” option or as a “spare.”
● A “configurable” option ships in the same main box as the access point. For example, AIR-MNT-VERT1 is a “configurable” option and, if ordered, is shipped with the access point in the same box.
● A “spare” option is denoted with an equal (=) sign at the end of the part number. For example, AIR-MNT-ART1 = is a “spare” and, if ordered, is shipped in separate packaging.
3. Select 2.4/5 GHz dual-band external antennas (applicable if the C9130 or C9120 or C9115 external antenna version of the access point is selected).
Table 47.
| Antenna part number |
Description |
| C-ANT9101= |
2.4/5/6 GHz Ceiling mount omni antenna, 8-port, DART, Self ID |
| C-ANT9102= |
2.4/5/6 GHz Multi mount omni antenna, 8-port, DART, Self ID |
| C-ANT9103= |
2.4/5/6 GHz Directional antenna, 8-port, DART, Self ID |
| AIR-AP-BRACKET-9= |
C9130AXE antenna bracket |
| AIR-ANT2524DW-R |
Cisco Aironet dual-band dipole antenna; White; Peak Gain 2 dBi at 2.4. GHz and 4 dBi at 5 GHz |
| AIR-ANT2535SDW-R |
Cisco Aironet short dual-band omni antenna, Peak Gain 3 dBi at 2.4. GHz and 5 dBi at 5 GHz |
| AIR-ANT2524DG-R |
Cisco Aironet dual-band dipole antenna; Grey; Peak Gain 2 dBi at 2.4. GHz and 4 dBi at 5 GHz |
| AIR-ANT2524DB-R |
Cisco Aironet dual-band dipole antenna; Black; Peak Gain 2 dBi at 2.4. GHz and 4 dBi at 5 GHz |
| AIR-ANT2524DW-RS |
Cisco Aironet dual-band dipole antenna; White; Peak Gain 2 dBi at 2.4. GHz and 4 dBi at 5 GHz |
| AIR-ANT2535SDW-RS |
Cisco Aironet short dual-band omni antenna, Peak Gain 3 dBi at 2.4. GHz and 5 dBi at 5 GHz |
| AIR-ANT2524V4C-RS= |
Cisco Aironet omni antenna, ceiling mount, Peak Gain 2 dBi at 2.4. GHz and 4 dBi at 5 GHz |
| AIR-ANT2544V4M-RS= |
Cisco Aironet omni antenna, wall/pole mount, Peak Gain 2 dBi at 2.4 GHz and 4 dBi at 5 GHz |
| AIR-ANT2566P4W-RS= |
Cisco Aironet patch antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz |
| AIR-ANT2566D4M-RS= |
Cisco Aironet directional antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz |
| AIR-ANT2513P4M-NS= |
Cisco Aironet directional antenna, wall/pole mount, Peak Gain 13 dBi at 2.4 GHz and 13 dBi at 5 GHz |
| AIR-ANT2566P4W-DS= |
Cisco Aironet patch antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz, 4-port DART connector |
| AIR-ANT2566D4M-DS= |
Cisco Aironet directional antenna, wall/pole mount, Peak Gain 6 dBi at 2.4 GHz and 6 dBi at 5 GHz, 4-port DART connector |
4. Select 2.4- and 5-GHz dual-band external configurable or spare antennas (applicable if C9124AXE access point is selected).
Table 48.
| Part number |
Generation |
Qty |
Description |
| AIR-ANT2568VG-NS |
SIA |
4 |
2.4GHz 6dBi / 5GHz 8dBi Omnidirectional Antenna, Connectors N-Male |
| AIR-ANT2547VG-NS |
SIA |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2568VG-NS= |
SIA |
4 |
2.4GHz 6dBi / 5GHz 8dBi Omnidirectional Antenna, Connectors N-Male |
| AIR-ANT2547VG-NS= |
SIA |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2588P4M-NS= |
SIA |
1 |
2.4GHz 8dBi / 5GHz 8dBi 4-Element Dual-Polarized Patch Antenna, Connectors N-Female Bulkhead(4x RF Coaxial Cable needed) |
| AIR-ANT2513P4M-NS= |
SIA |
1 |
2.4GHz 13dBi / 5GHz 13dBi Dual-Band Polarization Diverse Patch Array Antenna, Connectors N-Female Bulkhead(4x RF Coaxial Cable needed) |
| AIR-ANT2547V-N= |
Legacy |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2547VG-N= |
Legacy |
4 |
2.4GHz 4dBi / 5GHz 7dBi Omnidirectional Colinear Array Antenna, Connectors N-Male (Grey Color) |
| AIR-ANT2588P3M-N= |
Legacy |
1 |
2.4GHz 8dBi / 5GHz 8dBi 3-Element Dual-Polarized Patch Antenna, Connectors N-Female Bulkhead(3x RF Cable Coaxial needed) |
| AIR-ANT2450V-N= |
Legacy |
4 |
2.4GHz 5dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2480V-N= |
Legacy |
4 |
2.4GHz 8dBi Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT5180V-N= |
Legacy |
4 |
5GHz 8dBi 2-Element Omnidirectional Colinear Array Antenna, Connectors N-Male |
| AIR-ANT2513P4M-N= |
Legacy |
1 |
2.4GHz 13dBi / 5GHz 13dBi Dual-Band Polarization Diverse Patch Array Antenna, Connectors N-Female Bulkhead(4x RF Coaxial Cable needed) |
5. RF Cables and Lightning Arrestor (applicable if the C9124 access point is selected, to be ordered separately, as per the requirement)
Table 49.
| Part number |
Description |
| AIR-CAB005LL-N= |
RF Cable, 5 ft Low-loss, N Connectors |
| AIR-CAB010LL-N= |
RF Cable, 10 ft Low-loss, N Connectors |
| AIR-ACC245LA-N |
Lightening Arrestor (If C9124AXE is connected to remote antenna through cable) |
6. Select access point mounting brackets (applicable if the C9130 or C9120 or C9115 or C9105 access point is selected).
Table 50.
| Part number |
Description |
| AIR-AP-NO-BRACKET |
Select this option if no bracket is required |
| AIR-AP-BRACKET-1 |
Low-profile access point mounting bracket, default option |
| AIR-AP-BRACKET-2 |
Universal bracket for access point mounting |
| AIR-AP-BRACKET-W4 |
Bracket for 9105w access point wall mounting |
| AIR-AP-BRACKET-8 |
Bracket for 9105i access point mounting |
7. Select access point mounting brackets. (applicable if the C9124 access point is selected).
Table 51.
| Part number |
Description |
| AIR-AP-NO-BRACKET |
Select this option if no bracket is required |
| AIR-MNT-VERT1 |
Vertical mounting bracket for Cisco Catalyst 9124AXD/AXE access point, will be option in CCW |
| AIR-MNT-VERT1= |
Vertical mounting bracket for Cisco Catalyst 9124AXD/AXE access point |
| AIR-MNT-ART1= |
Articulating mounting bracket for Cisco Catalyst 9124AXD access point |
| AIR-MNT-HORZ1= |
Horizontal mounting bracket for Cisco Catalyst 9124AXI/AXD access point |
| AIR-MNT-VERT2= |
Vertical mounting bracket for Cisco Catalyst 9124AXD/AXE access point with AC/DC PSU |
| AIR-MNT-STRAND1= |
Strand mounting bracket for Cisco Catalyst 9124AXI/AXD access point |
8. Select ceiling grid clips (applicable if the C9130 or C9120 or C9115 or C9105 access point is selected).
Table 52.
| Part number |
Description |
| AIR-AP-T-RAIL-R |
Ceiling grid clip (recessed mounting); this is the default option |
| AIR-AP-T-RAIL-F |
Ceiling grid clip (flush mounting) |
| AIR-CHNL-ADAPTER |
Optional adapter for channel-rail ceiling grid profile |
9. Select the access point powering options (applicable if the C9130 or C9120 or C9115 or C9105 access point is selected, to be ordered separately, as per the requirement).
Table 53.
| Source |
Description |
| AIR-PWRINJ6= |
802.3at Cisco Power Injector 802.3af |
| AIR-PWRINJ5= |
Cisco Power Injector |
| PoE+ via switch port |
Any 802.3at (30.0 W) compliant switch port |
10. Select the access point powering options (applicable if the C9124 access point is selected, to be ordered separately, as per the requirement).
The Catalyst 9124AX Series Access Points can be powered by multiple sources: AC, DC, or Power over Ethernet (PoE). For AC powering, an external AC-to-DC power adapter is required. For DC powering, a 2-pin DC connector is included with every access point. The access point can also be powered by Cisco Universal Power over Ethernet (Cisco UPOE) or PoE+ (802.3at) directly from a switch or power injector.
Table 54.
| Part number |
Description |
Use case |
| AIR-PWRINJ-60RGD1= |
Power injector, 60W, outdoor, North America plug |
Outdoor-rated 60W power injector with North American AC plug |
| AIR-PWRINJ-60RGD2= |
Power injector, 60W, outdoor, un-connectorized |
Outdoor-rated 60W power injector, unterminated AC cable for international use |
| AIR-PWRINJ-60-PMK= |
Pole mount kit for AIR-PWRINJ-60 |
Required for pole mounting for AIR-PWRINJ-60RGD1= or AIR-PWRINJ-60RGD2= |
| AIR-PWRINJ6= |
Power injector, 802.3at, indoor |
Indoor-rated, 802.3at-compliant power injector |
Note: Please check access point data sheets for power requirements. If AIR-PWRINJ5 is used, the access point will work with reduced features. For more details, refer to the respective access point data sheet.
11. Catalyst 9124AX Series outdoor access points support fiber backhaul.
The SFP port is built into the access point, but the mechanical interface is external to the access point.
A special SFP adapter/gland kit is needed to interface the fiber cable to the access point.
Table 55.
| Adaptor Part number |
Description |
Use case |
| AIR-ACC-KIT1= |
Accessory kit for Catalyst 9124AX |
Contains 5x SFP glands |
| GLC-LX-SM-RGD |
1000BASE-LX single-mode rugged SFP |
Long-distance fiber backhaul on single-mode fiber |
| GLC-SX-MM-RGD |
1000BASE-SX multi-mode rugged SFP |
Shorter-distance fiber backhaul on multimode fiber |
| GLC-T-RGD |
1000BASE-T SFP, industrial temp |
GE electrical interface for bridging wired clients such as video cameras or switches |
12. Accessories (applicable if the C9124 access point is selected, to be ordered separately, as per the requirement).
Table 56.
| Accessories Part number |
Description |
| AIR-ACC-KIT1= |
Accessory kit for Catalyst 9124AX (5x ethernet, 2 dust cap, ground lug, DC plug kit) |
| C9124-CVR1= |
Paintable cover for Catalyst 9124AX |
| AIR-SFP-KIT1= |
SFP installation kit for Catalyst 9124AX |
| AIR-ACC-PS-MNT1= |
AC/DC adapter mount bracket for AIR-MNT-HORZ1= |
Default accessories shipped with the box
C9800-L accessories kit
| 74-1151990-XX |
TPASY WIRELESS MECHANICAL ACCESSORY KIT |
| 78-101471-XX |
CDOC; PNTR CARD C9800-L |
Components shipped with the controllers
C9800-40 accessories kit
| 69-1937-01_C0 |
MECHKIT, MOUNTING BRACKETS,1RU |
| 47-20184-01_A0 |
LBL, EPUP, 10YR, China RoHS |
| 72-4334-02_B0 |
CABLE, ROUND, RJ45 TO D9 FEMALE,3000mm,FTP,SERIAL |
| 79-0087-01_A0 |
STRAP, DISPOSABLE ESD WRIST, CLIP TERMINATION |
| 69-2016-01_A0 |
MECHKIT, CABLE RETAINER, 1RU, JACKPOT, MCP |
| 78-21649-xx |
CDOC; PNTR_CARD |
| 502-00275-01_A0 |
PKG, BAG,10"X15",2MIL, PE, NC |
C9800-80 accessories kit
| 32-0629-01 (Qty:2pcs) |
LUG TWO HOLE#6AWG#10 STUD BLUE |
| 48-0700-01 (Qty:4pcs) |
SCR, M, THS, PH10-32X038” L, ZNwPCH |
| 72-4334-02_B0 |
CABLE, ROUND, RJ45 TO D9 FEMALE,3000mm,FTP,SERIAL |
| 78-21649-xx |
CDOC; PNTR_CARD |
| 79-0087-01_A0 |
STRAP, DISPOSABLE ESD WRIST, CLIP TERMINATION |
| 502-00275-01_A0 |
PKG, BAG,10"X15",2MIL, PE, NC |
The Cisco Catalyst 9800 Series Wireless Controllers require mandatory Smart Licensing. This provides ease of use for Cisco DNA license management, consumption, and tracking.
No licenses are required to boot up a Cisco Catalyst 9800 Series Wireless Controller. However, in order to connect any access points to the controller, Cisco DNA licenses are required. Each access point that connects to the wireless controller requires a Cisco DNA license to be entitled to connect. See Figure 9.
Cisco DNA license entitlement steps
Two modes of licensing are available:
● Cisco Smart Licensing is a flexible licensing model that provides you with an easier, faster, and more convenient way to purchase and manage software across the Cisco portfolio and across your organization. And it’s secure, you control what users can access. With Smart Licensing you get:
◦ Easy Activation: Smart licensing establishes a pool of software licenses that can be used across the entire organization-no more PAKs (Product Activation Keys).
◦ Unified Management: My Cisco Entitlements (MCE) provides a complete view into all of your Cisco Products and services in an easy-to-use portal, so you always know what you have and what you are using.
◦ License Flexibility: Your software is not node-locked to your hardware, so you can easily use and transfer licenses as needed.
● To use Smart Licensing, you must first set up a Smart Account on Cisco Software Central (software.cisco.com).
For more detailed overview on Cisco Licensing, go to cisco.com/go/licensingguide.
● SLR mode.
◦ Specific License Reservation (SLR) is a feature used in highly secure networks. It provides a method for customers to deploy a software license on a device (product instance) without communicating usage information to Cisco. There will be no communication with Cisco or a satellite. A license is reserved for every controller. It is node-based licensing.
Four levels of license are supported on the Cisco Catalyst 9800 Series Wireless Controllers. The controllers can be configured to function at any one of the four levels.
● Cisco DNA Essentials: At this level the Cisco DNA Essentials feature set will be supported.
● Cisco DNA Advantage: At this level the Cisco DNA Advantage feature set will be supported.
● NE: At this level the Network Essentials feature set will be supported.
● NA: At this level the Network Advantage feature set will be supported.
◦ For customers who purchase Cisco DNA Essentials, Network Essentials will be supported and will continue to function even after term expiration. And for customers who purchase Cisco DNA Advantage, Network Advantage will be supported and will continue to function even after term expiration.
◦ Initial bootup of the controller will be at the Cisco DNA Advantage level.
A Smart Account is a central data repository that provides visibility and access control to all the Cisco software licenses and entitlements across an organization. Smart Accounts allow customers to store, manage, and move assets across locations and devices and begin to use them immediately. Smart Accounts are required for enabling Cisco Smart Software Licensing.
After a Smart Account has been set up, customers have the flexibility to create subaccounts (virtual accounts) to help manage licenses for departments, areas, or locations within their organization. Licenses can be pooled within virtual accounts as needed. Smart Accounts support role-based user access controls, which allow the delegation of authority to account administrators at the Smart Account level or at the virtual account level. In addition, customers can assign partner visibility and management rights to their virtual or enterprise-level accounts.
After purchasing a Cisco Catalyst controller up to day 1:
1) Create a Smart Account.
a) Please use the following link to create a Smart Account:
https://software.cisco.com/software/company/smartaccounts/home#accountcreation-account.
b) Go to Cisco Software Central at software.cisco.com.
c) An editable profile appears.
d) An email is automatically sent to the customer Smart Account administrator.
2) Register the Cisco Catalyst controller using the Smart Account.
Existing customers:
a) Deposit existing Cisco DNA licenses, if any, into the Smart Account.
b) Leverage offers to migrate existing perpetual licenses to Cisco DNA licenses.
New customers:
a) Purchase Cisco DNA licenses for access points connecting to the Cisco Catalyst controller.
3) Configure the license level on the box after bootup.
Operations Exchange site featuring Smart Account overviews and training sessions: Navigate to the Smart Account Resources panel on the page.
Smart Licensing is a cloud-based approach to licensing. The solution simplifies the purchase, deployment, and management of Cisco software assets. Entitlements are immediately deposited into the customer’s virtual account for use. This eliminates the need to install license files on every device. Products that are smart enabled communicate with Cisco to report license consumption. The primary location for managing product registration and monitoring Smart License consumption is the Cisco Smart Software Manager. License ownership and consumption are readily available to help customers make better purchase decisions based on consumption or other business needs.
Smart Licensing for Cisco Catalyst 9800 Series Wireless Controllers is enabled starting with the 16.10.1 release.
Cisco enterprise wireless licenses
Tables 57 and 58 list the product IDs for ordering Cisco DNA licenses for access points.
Table 57. A la carte part numbers for Cisco DNA for access points
| License type |
Product ID |
Description |
| A la carte part numbers |
||
| Wireless Cisco DNA Essentials |
AIR-DNA-E-3Y (greenfield) AIR-DNA-E-5Y (greenfield) AIR-DNA-E-7Y (greenfield) |
Wireless Cisco DNA Essentials Term License, per AP Wireless Cisco DNA Essentials 3-year term license, per AP Wireless Cisco DNA Essentials 5-year term license, per AP Wireless Cisco DNA Essentials 7-year term license, per AP |
| Wireless Cisco DNA Advantage |
AIR-DNA-A-3Y (greenfield) AIR-DNA-A-5Y (greenfield) AIR-DNA-A-7Y (greenfield) |
Wireless Cisco DNA Advantage Term License, per AP Wireless Cisco DNA Advantage 3-year term license, per AP Wireless Cisco DNA Advantage 5-year term license, per AP Wireless Cisco DNA Advantage 7-year term license, per AP |
Cisco Software-Defined Access (SD-Access)
SD-Access enables policy-based automation from edge to cloud with foundational capabilities using controller-based architecture, including design with validated templates, simplified device deployment, unified management of wired and wireless, network virtualization with segmentation, group-based policies, and context-based analytics.
SD Access can be enabled via Cisco DNA Advantage. The solution needs Cisco Identity Services Engine (ISE) licenses, which can be bought a-la-carte or through the Cisco DNA Expansion Pack. The Cisco DNA Expansion Pack is a flexible way to purchase Cisco ISE, Cisco Spaces, Cisco ThousandEyes, Cisco Secure Network Analytics (Stealthwatch) and other licenses, appliances, and services to enhance your Cisco Networking solutions.
The Solution Support service option is strongly recommended; it delivers centralized support across the Cisco and solution partner products in your deployment and resolves complex issues an average of 43 percent faster than traditional support. Additional product-level hardware support options are available: Cisco Smart Net Total Care Service and Partner Support Service. Software support for Cisco DNA is included in your Cisco DNA subscription. A 1-year limited warranty is included for the hardware.
It is strongly recommended that the term of the hardware support contract match the software subscription license term to avoid any service support gaps for the duration of the term. Figures 12 and 13 describe the various service options for the Cisco Catalyst 9800 Series Wireless Controllers.
Cisco Technical Services features comparison for 9800 Series controllers
Cisco Technical Services feature comparison for Cisco Catalyst 9800-CL Wireless Controller for Cloud
Cisco 1-year limited hardware warranty terms
The following are terms applicable to the hardware warranty. The embedded software is subject to the Cisco End User License Agreement (EULA) (link available below) and/or any Supplemental End User License Agreement (SEULA) or specific software warranty terms for additional software products loaded on the device.
One (1) year.
Replacement, repair, or refund procedure for hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary depending on customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
Restrictions. This limited warranty does not apply if the hardware (a) has been altered, except by Cisco or its authorized representative; (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Cisco; (c) has been subjected to abnormal physical or electrical stress, abnormal environmental conditions, misuse, negligence, or accident; or (d) is licensed for beta, evaluation, testing, or demonstration purposes.
Return materials authorizations
To receive a Return Materials Authorization (RMA) number:
● Please contact the party from whom you purchased the product.
● If you purchased the product directly from Cisco, call Cisco TAC by phone to start a validation of your warranty claim.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL: https://www.cisco.com/go/DirTAC.
If you are instructed to return your product under the terms of your warranty and are issued an RMA number, follow these steps:
● Return the unit to Cisco or your network supplier as instructed.
● Your unit will be replaced per the applicable warranty guidelines.
● If you cannot locate your network supplier, you may return the unit to Cisco.
IMPORTANT NOTE: All material returned to Cisco must be accompanied by an RMA number. This number is necessary so that the factory can ensure proper tracking and handling of returned material.
If you do not have an RMA number, Cisco reserves the right to refuse receipt of returned units.
If you have a Cisco Smart Net Total Care Service program or other maintenance agreement, request service under your agreement. You can purchase maintenance contracts from your local network supplier or from Cisco directly.
Call the Cisco TAC line if you have contracted for this service. TAC support is not available as part of the warranty alone.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to https://www.cisco.com/go/DirTAC.
● Cisco End User License Agreement (EULA)
The Cisco EULA governing software use is available at:
https://www.cisco.com/go/softwareterms.
● Warranty online
Product warranty terms and other information applicable to Cisco products are available at:
https://www.cisco.com/go/warranty.
Consult the above website or your Cisco sales and service representative for a complete listing of Cisco products and applicable warranties.
Smart Accounts: All you need to know
● Operations Exchange: Partner and distributor software training: A comprehensive list of external software training resources. Detailed training modules for ordering and license management.
● Smart Account Leading Practices for Customers: A leading practices guide that can help customers decide how to structure their Smart Accounts or if they need multiple Smart Accounts.
● Smart Account Decision Tree: A short branching survey that helps partners and customers understand what types of Smart Accounts to create.
● Cisco Smart Accounts site: The primary Cisco.com site for Smart Accounts.
