End-of-Sale and End-of-Life Announcement for the Cisco ROSA Service Information Manager (SIM)
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EOL11746
Cisco announces the end-of-sale and end-of-life dates for the Cisco ROSA Service Information Manager (SIM). The last day to order the affected product(s) is November 20, 2017. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions.
Table 1. End-of-Life Milestones and Dates for the Cisco ROSA Service Information Manager (SIM)
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 22, 2017 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
November 20, 2017 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
February 18, 2018 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
November 20, 2018 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 20, 2018 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 16, 2020 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete**. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details. |
November 30, 2020 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
| LROSA-S-CENTRAL |
SIM Lic Package: Central System |
| LROSA-S-HA |
SIM Deploy: High-Availability System |
| LROSA-S-REGIONAL |
SIM Lic Package: Regional System/Spooler |
| LROSA-S-UP-V5X-K9 |
SIM SW Upgrade option to V5X |
| SW-ROSA-S050600-K9 |
SW, ROSA SIM, V05.06.00 |
| LROSA-S-ACT-V5X |
SW activation key - SIM Version 5.X |
| LROSA-S-EITCNT |
SIM EPG Lic. Count: EIT License Counts |
| LROSA-S-EITGEN |
SIM EPG Pack Lic: Import, Export, EIT p/f and sch. Generation |
| LROSA-S-FEAT-0506 |
SIM Feature License Tag - V0506 |
| LROSA-S-UP-CENTRAL |
SIM Upgrade License of CENTRAL Package |
| LROSA-S-UP-REGION |
SIM Upgrade License of REGIONAL Package |
| LROSA-S-UPG-0506 |
SIM Upgrade Tag - V0506 |
| ROSA-LIC-SIM-UPG |
ROSA SIM Software Suite, Licenses and Upgrades |
| ROSA-ORACLE-11G |
ROSA SIM - ORACLE 11G DVD |
Product Migration Options
There is no replacement available for the Cisco ROSA Service Information Manager (SIM) at this time.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco ROSA Service Information Manager (SIM) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
**For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
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To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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