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Updated:January 24, 2014
Document ID:1458436466543382
Flexible, Cost-Effective Customer Premises Equipment for Small Business
Demand for managed services continues to show strong growth, with small businesses - those with fewer than 100 employees - expected to make up more than half of this market opportunity. These companies may have complex IT needs, but generally don't have the technical staff or expertise needed to keep up. They look to service providers for a flexible infrastructure and simplified management, along with better quality and reliability than they can achieve in-house. To meet this opportunity, service providers are transforming their networks using services-ready platforms to deliver an array of profitable IP-based communications services.
Cisco
® SRP500 Series Services Ready Platforms are flexible, cost-effective fixed-configuration access routers, designed specifically to meet the needs of small business customers. Embedded intelligence enables service providers to create, provision, and deploy premium revenue-generating services - such as high-quality IP voice, data, security, and wireless - to customers on an as-needed basis. These platforms will help enable service providers to deliver differentiated, converged service offers that increase bandwidth usage and average revenue per user while reducing customer churn.
Product Overview
The Cisco SRP500 Series Services Ready Platforms include:
• Embedded intelligence to support a variety of high-quality voice, data, security, and wireless services.
• Integrated voice ports powered by an industry-leading Session Initiation Protocol (SIP) stack that delivers clear, high-quality voice service.
• High-speed IP Security (IPsec) with Triple Data Encryption Standard (3DES) VPN features allow secure remote access for mobile workers or protected site to site communication across the Internet.
• 4-port managed Ethernet switch to connect devices in the office. VLAN support allows for secure segmentation of network resources.
• Integrated 802.11n wireless access point to enable employees to connect to the network while away from their desks.
• Guest Network access provides visitors to the customer's site with controlled wireless access to the Internet, whilst ensuring that business data systems are kept safely out of reach.
• Drivers for supported 3rd and 4th generation mobile data network USB modems, allowing diverse routing and connection backup options.
• Interoperability with industry-leading soft switches and voice gateways to enable scalable, end-to-end multiservice network deployments.
• Support for industry-standard TR-069 and XML-based provisioning for zero-touch deployments.
• Easy integration with other Cisco Small Business products to enable adaptability as customer needs change.
Figure 1 shows the Cisco SRP521W-U Services Ready Platform. Figure 2 shows the SRP546W Services Ready Platform.
Figure 1. Cisco SRP521W Services Ready Platform
Figure 2. Cisco SRP546W Services Ready Platform
Table 1 lists details of all models in the Cisco SRP500 Series.
Table 1. Cisco SRP500 Series models
Model
WAN
Mobile Data
LAN
Wireless
Voice Ports
USB 2.0 Ports
Cisco SRP521W-U
10/100 Mbps Fast Ethernet
Wireless data using supported USB modem (not included)
4-port 10/100 Mbps Fast Ethernet managed switch
802.11n
Single captive antenna
2 FXS, 1 FXO (relay)
1
Cisco SRP526W-U
Asymmetric DSL (ADSL) 2+ Annex B
Wireless data using supported USB modem (not included)
4-port 10/100 Mbps Fast Ethernet managed switch
802.11n
Single captive antenna
2 FXS, 1 FXO (relay)
1
Cisco SRP527W-U
Asymmetric DSL (ADSL) 2+ Annex A/M
Wireless data using supported USB modem (not included)
4-port 10/100 Mbps Fast Ethernet managed switch
802.11n
Single captive antenna
2 FXS, 1 FXO (relay)
1
Cisco SRP541W
2 x 10/100/1000 Mbps Gigabit Ethernet
Wireless data using supported USB modem (not included)
The Cisco SRP500 Series Services Ready Platforms contain embedded application intelligence to enable service providers to add and/or remove services remotely, depending upon end customer requirements, without hardware upgrades or costly truck rolls. Figure 3 illustrates some of these applications.
Figure 3. Example deployment options
Features and Benefits
Cisco SRP500 Series Services Ready Platforms are flexible, cost-effective CPE devices for small businesses that meet the needs of service providers through:
• Embedded intelligence to support concurrent, premium revenue-generating services such as voice, data, and security. Service providers can easily create and provision a variety of service offerings, adding or removing them remotely as their customers' needs change
• Industry-leading SIP stack that delivers an advanced SIP implementation that ensures swift network integration to provide customers with high quality, reliable voice services
• Interoperability with industry-leading soft switches, and voice gateways that enable service providers to deploy highly efficient, scalable end-to-end multiservice networks
• Standards-based provisioning, with support for TR-069 and XML, that reduces operating expenses by enabling near zero touch deployments, eliminating the need for highly skilled technicians and costly truck rolls to deploy new services
• Compact design that integrates voice, data, switching, wireless, and security in a desktop device that is ideal for simple, space-saving small business deployments
• Competitive pricing with support for premium services that reduces capital expenses, warehousing costs, and the need for complete equipment upgrades when service requirements change
Product Specifications
Table 2 lists the software features of the Cisco SRP500 Series, Table 3 gives the voice features, and Table 4 describes the wireless features.
Table 2. Software Features of the Cisco SRP500 Series
Feature
Description
Routing
• Static routing
• Routing Information Protocol (RIP) versions 1 and 2
• Generic routing encapsulation (GRE)
• Point-to-Point Tunneling Protocol (PPTP) -- supported on primary Ethernet WAN interface
• Layer 2 Tunneling Protocol (L2TP) -- supported on primary Ethernet WAN interface
Automatic failover and recovery of WAN connection enabled by supported USB mobile broadband modem or by second WAN interface (SRP540 models)
Table 3. Voice Features of the Cisco SRP500 Series
Feature
Description
Voice gateway
• SIP version 2 (RFC 3261)
• SIP messages via UDP/TCP
• Echo cancellation (G.167 and G.168)
• Dynamic jitter buffer
• Simple traversal of UDP through NAT (STUN) (RFC 3489)
• SDP (RFC 2327)
• RTP/RTCP over UDP
• 3-way conferencing
• Dual-tone multifrequency (DTMF) tone detection and generation
• Voice activity detection (VAD)
• Silence suppression
• Comfort noise generation (CNG)
• Caller ID generation and detection (frequency shift keying [FSK] and DTMF)
• Media loopback
• SIP Transport Layer Security (TLS)
• Support for 2 simultaneous voice or fax calls per port
International Telecommunications Union (ITU) standard voice codecs
Voice algorithms
• G.711 (a-law and μ-law)
• G.726-32
• G.729a
Telephony interface signaling support
• Ring voltage: 40 to 90 Vpk
• Ring frequency: 20 to 25 Hz
Voice features
• Secure calling
• Call forwarding: no answer/busy/unconditional
• Call transfer
• Call waiting/hold/retrieval
• Three-way conferencing
• Caller ID number and name (primary line and on call waiting)
• Caller ID block (prevents sending out the caller ID)
• Anonymous call blocking
• Distinctive ringing
• Do not disturb setting
• Repeat dialing on busy
• Call return
• Emergency call support
• Dial plan
• Speed dial
Voice port interfaces
2 FXS ports, 1 relay FXO port (SRP520 models); 4 FXS ports, 1 active FXO port (SRP540 models)
Fax and modem
• Fax and modem pass-through
• T.38 fax relay, including V.17, V.21, V.27ter, and V.29 and fax pass-through (pulse code modulation [PCM]) (T.38 support is dependent on fax machine and network/transport resilience)
Table 4. Wireless Features of the Cisco SRP500 Series
Feature
Description
WLAN hardware
• 802.11n (supports 802.11b/g/n)
• WPA and WPA2 Personal and Enterprise
• Wi-Fi Multimedia (WMM)
• Single captive antenna (SRP520 models)
• Dual TNC antennas (SRP540 models)
• Default antenna gain: 1.8 dBi
• WPS button associated with configurable SSID
• Guest network feature provides vistor Internet access
WLAN security features
• 802.11i
• Wireless Protected Access (WPA and WPA2), Advanced Encryption Standard (AES)
Power, WAN (Ethernet), ADSL Carrier Detect, ADSL Data, USB, Wi-Fi, Phone and Line, LAN, WPS
External power supply
Universal 100 to 240 VAC
Approvals and compliance
Class B for SRP520 models; Class A for SRP540 models
Certifications
Wi-Fi Alliance certified
Regulatory Compliance
Safety
• IEC 60950-1
• AS/NZS 60950.1
• CAN/CSA-C22.2 No. 60950-1
• EN 60950-1
• UL 60950-1
Immunity
• EN 55024
• EN 300-386
• EN 61000-6-2
• EN 50082-1
• EN 55024 (CISPR 24)
EMC
• FCC Part 15, ICES-003
• EN55022, CISPR 22
• EN 300-386
• EN 61000-3-2
• EN 61000-3-3
• EN 50082-1
• EN 55024, CISPR 24
• EN 61000-4-2
• EN 61000-4-3
• EN 61000-4-4
• EN 61000-4-5
• EN 61000-4-6
• EN 61000-4-8
• EN 61000-4-11
RF EMC
• CFR47 part15.247
• RSS-210 Rev 5
• ETSI EN 300.328.1
• ETSI EN301.489.1&.17
• AS./NZS 4268
TELCOM
• TIA-968
• CS-03
• ACIF S002
• ACIF S003
• ACIF S043
• ANZ PTC200
• ANZ PTC220
• ANZ PTC273
• TBR21
Environmental operating range
• Operating temperature: 32 to 104°F (0 to 40°C)
• Non-operating temperature: -22 to 158ºF (-30 to 70ºC)
• Operating humidity: 5 to 95% non-condensing
Cisco Services
As part of the Cisco Small Business family, Cisco SRP500 Series Services Ready Platforms are supported by professionals in Cisco Small Business Support Center locations worldwide who are specifically trained to understand small businesses. The Cisco Small Business Support Community, an online forum, enables small business customers to collaborate with their peers to get answers and solve problems. The optional Cisco Small Business Support Services delivers 3-year peace of mind support with telephone and chat support, software updates as available, and next-business-day advanced hardware replacement, as needed.
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