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Updated:January 17, 2014
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EOL7179
Cisco announces the end-of-sale and end-of life dates for the Cisco Video Surveillance 750-GB Hard Drive. The last day to order the affected product(s) is January 12, 2011. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
The parts listed in this announcement have reached their end-of-sale and end-of-life stages as a result of an associated end of sales from the original parts manufacturers. The supply for these parts is being phased out worldwide as their availability becomes limited in the overall marketplace.
Table 1. End-of-Life Milestones and Dates for the Cisco Video Surveillance 750-GB Hard Drive
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
July 14, 2010
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
January 12, 2011
Last Ship Date: HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
April 12, 2011
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
January 12, 2012
End of New Service Attachment Date: HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
January 12, 2012
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
April 9, 2015
Last Date of Support: HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
January 31, 2016
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
Additional Information
CIVS-HDD-750
750 GB SATA Drive for CIVS-MSP
CIVS-HDD-1000
1TB SATA Drive for CIVS-MSP
-
CIVS-HDD-750=
750 GB SATA Drive for CIVS-MSP
CIVS-HDD-1000=
1TB SATA Drive for CIVS-MSP
-
Product Migration Options
Customers are encouraged to migrate to the Cisco Video Surveillance 1-TB hard drive.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at
http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Video Surveillance 750-GB Hard Drive through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:
http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to:
http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
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