EOL10678
Cisco announces the end-of-sale and end-of-life dates for the Cisco Physical Access Manager. The last day to order the affected product(s) is May 17, 2016. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Physical Access Manager
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
November 17, 2015 |
End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
May 17, 2016 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
August 15, 2016 |
End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
May 17, 2017 |
End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
May 17, 2017 |
End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
May 17, 2017 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
August 12, 2020 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
August 13, 2018 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
May 31, 2019 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
May 31, 2021 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
CIAC-CPSM-1.0-K9 |
CPSM 1.0 Base Software |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-CPSM-RDR100= |
100 Reader License for CPSM |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-CPSM-RDR25= |
25 Reader License for CPSM |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-CPSM-RDR50= |
50 Reader License for CPSM |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-GW-IP10 |
Cisco Physical Access Input Module |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-GW-IP8 |
Access Control 8 Input Module |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-GW-K9 |
Cisco Physical Access Gateway |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-GW-OP8 |
Cisco Physical Access Output Module |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-GW-RDR |
Cisco Physical Access Reader Module |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-GW-SW-1.0-K9 |
Cisco Physical Access Gateway Software Version 1.0 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-BD= |
Cisco PAM Badge Designer and Enroller License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-EAI= |
Cisco PAM Enterprise Integration License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-EDI= |
Cisco PAM Enterprise Data Integration License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-ELA= |
Cisco PAM Elevator Access Control License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-HA= |
Cisco PAM HA License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-L1024= |
Cisco PAM 1024 Reader Conversion Growth License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-L128= |
Cisco PAM 128 Reader Conversion Growth License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-L512= |
Cisco PAM 512 Reader Conversion Growth License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-L64= |
Cisco PAM 64 Reader Conversion Growth License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-M1024= |
Cisco PAM 1024 Module License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-M128= |
Cisco PAM 128 Module License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-M1X-K9 |
Cisco PAM Software Version 1.X (MSP ) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-M512= |
Cisco PAM 512 Module License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-M64= |
Cisco PAM 64 Module License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-SEC= |
Cisco PAM HA License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PAME-WSAPI= |
Cisco PAM Web Services API License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-PHYSICAL |
Per Server Per Month |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
CIAC-SW-LNX-1.0-K9 |
Cisco PAM Appliance Software Version 1.0 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Product Migration Options
Cisco is partnering with Identiv. The Cisco Physical Access Manager is being replaced by the Identiv Connected Physical Access Manager (ICPAM). Customers are encouraged to migrate to ICPAM in order to continue expanding and extending their access control system.
The ICPAM software will work with both the new controller and existing Cisco gateways. However, the existing Cisco Physical Access Manager software will not support the new ICPAM controllers.
ICPAM delivery methods and licensing will differ slightly from the Cisco Physical Access Manager delivery methods and licensing. The new ICPAM delivery will include hardware and software components in the form of a bundle, rather than individual components. Additionally, the Badge Designer and Web Services API license are included with the base ICPAM software.
For questions regarding the migration plan, please contact: http://www.identiv.com/support or support_icpam@identiv.com.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Physical Access Manager through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
To request information about the Identiv Connected Physical Access Manager, send an e-mail to support_icpam@identiv.com.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.