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EOL14647 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Webex Room 55. The last day to order the affected product(s) is November 11, 2023. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Webex Room 55
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
February 10, 2022 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
November 11, 2023 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
February 9, 2024 |
| End of SW Maintenance Releases Date: |
The last date for software full support. After this date, Cisco will no longer guarantee new features or non-critical bug fixes for this product. Customers may be required to install newer software versions to continue to get support. |
November 10, 2025 |
| End of SW/Vulnerability/Security Maintenance Releases Date: |
Last date for limited software support; only critical bug fixes, security and vulnerability improvements are delivered, if possible. The last date that Cisco Engineering may release a maintenance release or scheduled software remedy for a security vulnerability or critical issue. Customers may be required to install newer software versions to continue to get support. |
November 30, 2028 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
November 10, 2024 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 10, 2024 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 6, 2028 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. Cisco can no longer guarantee that the device will continue to function and connect to the Cisco Webex cloud which include impacts to calling features, services, applications, and management. When the device loses its cloud connection, it will happen without notice. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
November 30, 2028 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| CS-R55-UNI2-K9+ |
Cisco Webex Room 55 Main Unit |
There is currently no replacement product available for this product. |
- |
- |
| CS-R55-UNI2-K9= |
Cisco Webex Room 55 Main Unit (Service purpose only) |
There is currently no replacement product available for this product. |
- |
- |
| CS-R55-UNI2-NR-K7+ |
Cisco Webex Room 55 Main Unit, Non Encryprion and Non Radio |
There is currently no replacement product available for this product. |
- |
- |
| CS-R55-UNI2-NR-K7= |
Cisco Webex Room 55 Main Unit, Non Encryption and Non Radio |
There is currently no replacement product available for this product. |
- |
- |
| CS-R55-UNI2-NR-K9+ |
Cisco Webex Room 55 Main Unit Non Radio |
There is currently no replacement product available for this product. |
- |
- |
| CS-R55-UNI2-NR-K9= |
Cisco Webex Room 55 Main Unit Non Radio |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-FSK |
Webex Room 55, Floor Stand Kit |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-FSK= |
Webex Room 55, Floor Stand Kit |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-K9 |
Room 55 with Navigator and Mount |
CS-BRD55P-K9 |
Cisco Board Pro 55 |
- |
| CS-ROOM55-K9= |
^Cisco Webex Room 55 with Touch10 and Mount |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-NR-K7 |
Room 55, Non Encryption and Non Radio |
CS-BRD55P-NR-K7 |
Cisco Webex Board Pro 55 -Non Radio -Non Encryption |
- |
| CS-ROOM55-NR-K9 |
Room 55, Non Radio, with Room Navigator and Mount |
CS-BRD55P-NR-K9 |
Cisco Board Pro 55 -Non Radio |
- |
| CS-ROOM55-NR-K9= |
^Cisco Webex Room 55, Non Radio, with Touch10 and Mount |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-RC= |
Webex Room 55, Spare Rear Cover |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-SGK= |
Webex Room 55, Speaker Grille Kit Spare |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-WBK |
Webex Room 55, Wheel Base Kit |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-WBK= |
Webex Room 55, Wheel Base Kit |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-WMK |
Webex Room 55, Wall Mount |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-WMK= |
Webex Room 55, Wall Mount |
There is currently no replacement product available for this product. |
- |
- |
| CS-ROOM55-WUK= |
Webex Room 55, Wheels Upgrade Kit (With cable hook) |
There is currently no replacement product available for this product. |
- |
- |
| CTS-NAL-ROOM55 |
CS Room 55 NAL label for China, TTC60-21 |
There is currently no replacement product available for this product. |
- |
- |
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Webex Room 55 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information on Cisco collaboration devices end of life policy, go to: https://help.webex.com/en-US/article/nmivfhq/End-of-Support-Information-for-Webex-Rooms-Devices
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.