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End-of-Sale and End-of-Life Announcement for the Cisco Managed Services Accelerator 3.5

End-of-Life Notice

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Updated:November 14, 2019

Available Languages

Download Options

  • PDF
    (226.6 KB)
    View with Adobe Reader on a variety of devices
Updated:November 14, 2019
 

 

Overview

EOL13198

Cisco announces the end-of-sale and end-of-life dates for the Cisco Managed Services Accelerator 3.5. The last day to order the affected product(s) is May 15, 2020. The last day to renew or add to an existing subscription is May 15, 2022. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

End-of-life milestones

Table 1.    End-of-life milestones and dates for the Cisco Managed Services Accelerator 3.5

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

November 15, 2019

End-of-Sale Date *

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 15, 2020

Last Ship Date:
Subscription

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

May 15, 2020

End of SW Maintenance Releases Date:
Subscription

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

May 15, 2021

End of New Service Attachment Date:
Subscription

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

May 15, 2020

End of Service Contract Renewal Date:
Subscription

The last date to extend or renew a service contract for the product.

May 15, 2022

End of Change/Renewal Date *:
Subscription

The last date to Renew or Add to an existing subscription.

May 15, 2022

Last Date of Support **:
Subscription

The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.

May 31, 2023

*The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals.
**The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.

Product part numbers

Table 2.    Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

L-MSX-SIF-35-B

MSX Data Collection Platform Intgr Layer 3.5, SW Support

MSX-PLATFORM-37

MSX Platform 3.7

-

L-MSX-SIF-35-G

MSX Data Collection Platform Intgr Layer 3.5, Preferred

MSX-PLATFORM-37

MSX Platform 3.7

-

L-MSX-SIF-35-P

MSX Data Collection Platform Intgr Layer 3.5, Advantage

MSX-PLATFORM-37

MSX Platform 3.7

-

MSX-SIF-35-B-1Y

MSX Data Collection Platform Intgr Layer 3.5,SW Support,1Yr

MSX-PLATFORM-37

MSX Platform 3.7

-

MSX-SIF-35-B-3Y

MSX Data Collection Platform Intgr Layer 3.5,SW Support,3Yr

MSX-PLATFORM-37

MSX Platform 3.7

-

MSX-SIF-35-G-1Y

MSX Data Collection Platform Intgr Layer 3.5, Preferred,1Yr

MSX-PLATFORM-37

MSX Platform 3.7

-

MSX-SIF-35-G-3Y

MSX Data Collection Platform Intgr Layer 3.5, Preferred,3Yr

MSX-PLATFORM-37

MSX Platform 3.7

-

MSX-SIF-35-P-1Y

MSX Data Collection Platform Intgr Layer 3.5, Advantage,1Yr

MSX-PLATFORM-37

MSX Platform 3.7

-

MSX-SIF-35-P-3Y

MSX Data Collection Platform Intgr Layer 3.5, Advantage,3Yr

MSX-PLATFORM-37

MSX Platform 3.7

-

Product migration options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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