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Service Management and Orchestration

Technologies and services to help you successfully automate your business.

Powerful tools deliver outstanding results


This is a set of tools, and not an individual product, that can be calibrated to your specific needs.


Start with simple task automation today and deploy globe-spanning service automation tomorrow.


Use the same technology already in production in some of the most demanding service provider and enterprise environments.


This broad set of standards-based APIs and software interfaces allow programmatic control of infrastructure and enable integration of larger end-to-end toolchains.

Common Features


An architecture you own

No other organization looks or works like yours. Instead of reference architectures, we give you the tools and capabilities to architect the best automation stack for you. Our software is modular, extensible, and customizable to address today’s needs and adapt as your needs evolve.



A simpler view of a complex world

As demands on you grow, complexity is not going away. Ignoring it will not help; instead, you need help taming it. We give you common tooling that works across physical and virtual infrastructure and across different technology domains.



Cross-vendor solutions

We know you want to maintain choice and flexibility, and sometimes you end up owning infrastructure you did not choose. Through the adoption of industry standards and our own innovations around extensibility, our tools are designed with multivendor automation in mind.


Find the best tools for you

The Cisco portfolio includes both foundational technologies and vertical-specific solutions.

Foundational technologies

Platforms and technologies that can serve as the principle building blocks of your automation and orchestration toolchain.

Industry solutions

Our ecosystem of industry-specifi­c solutions is built around our core technologies and designed to help you shorten your time-to-value.


Cisco Services offers a full portfolio of services across the automation project lifecycle, from advisory services, to implementation and support, to customization.