Trade-in Product Return Information

The terms and conditions of the Cisco Migration Incentive Program (MIP) require that a trade-in return materials authorization (RMA) must be closed within 180 days after shipment of the final purchase product(s).

Our easy-to-use returns process provides you with three options to close the trade-In RMA. View the Trade-in RMA Instructions tab below for details.

Return instructions vary by region, click on the Regional Return Instructions tab below for details

If your region does not have pickup options, follow your region's specific return instructions.

To request an extension to return your trade-in equipment, your Cisco account manager must follow the instructions on the Trade-in RMA Extension Request tab below. Cisco will inform you if your request has been granted.