Without anonymity, workers in developing countries are reluctant to give input about conditions. But employers need feedback and transparency in order to make the right changes. Good World Solutions is using confidential surveys delivered on mobile phones to give voice to workers and help employers create socially responsible supply chains.
In developing countries, almost 90 percent of people have a mobile phone. With Cisco support, Good World Solutions developed a multi-purpose mobile platform, Laborlink, which facilitates communications between workers and employers. Laborlink is helping companies transform workplace conditions and the lives of workers.
Cisco is fostering partnerships with Good World Solutions and other non-profits. This effort goes beyond replicating the success of Laborlink—it also deepens its effectiveness in tackling specific issues. An example is Business for Social Responsibility’s (BSR) HERfinance program, which educates low-income women factory workers about financial products and services.
4 million data points collected through Laborlink
30+ industries from retail to farming use Laborlink to improve supply chains
16 countries have Laborlink in use
“Mobile can give workers a voice and give companies real-time data that is actionable about their global workforce.”Heather Franzese, Good World Solutions Executive Director and Co-Founder