Good World Solutions' Labor Link initiative uses mobile phone surveys to empower workers and improve supply chains.
4M+ data points collected through Laborlink
400+ factories and communities across 30+ industries from retail to farming use Laborlink to improve supply chains
16+ countries have Laborlink in use
1M+ workers reached via Labor Link worldwide
In developing countries, almost 90 percent of people have a mobile phone. With Cisco support, Good World Solutions developed a multi-purpose mobile platform, Laborlink, which facilitates communications between workers and employers. Laborlink is helping companies transform workplace conditions and the lives of workers
Cisco also supported partnerships between Good World Solutions and other non-profits. This effort goes beyond replicating the success of Laborlink—it also deepens its effectiveness in tackling specific issues. An example is Business for Social Responsibility’s (BSR) HERfinance program, which educates low-income women factory workers about financial products and services.
“Mobile can give workers a voice and give companies real-time data that is actionable about their global workforce”
Heather Franzese, Co-Founder and former Executive Director, Good World Solutions
In August 2017, Labor Link was acquired by Elevate -- a global company that works to improve sustainability, supply chain performance, and transparency by conducting 12,000 assessments and audits each year across 110 countries. Elevate has integrated Labor Link into their factory audits. Elevate’s advisory risk assessment and analytics services, combined with their worker engagement and training programs, are an excellent complement to Labor Link -– giving companies the ability to combine supply chain audit and Labor Link results and then translate those into meaningful action. This partnership will enable Labor Link to accelerate scale at a more rapid pace, ensure financial sustainability, and extend their capacity to engage and empower workers.